Credits: 5

Schedule: 02.11.2016 - 07.12.2016

Teaching Period (valid 01.08.2018-31.07.2020): 

II (Autumn)

Learning Outcomes (valid 01.08.2018-31.07.2020): 

You understand the role of IS in organizations and fundamental concepts related to information technology governance and service management, remember the basics of the relevant frameworks and process models in the area.

Content (valid 01.08.2018-31.07.2020): 

Different strategic approaches to usage and management of information in organizational contects. The fundamentals of IT Governance and IT Service Management. Current industry best practises and frameworks, such as ITIL, Cobit, ValIT.

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

Agreed separately.

Study Material (valid 01.08.2018-31.07.2020): 

Agreed separately.

Substitutes for Courses (valid 01.08.2018-31.07.2020): 

Replaces former course CSE-E4655 / T-86.5180 IT Governance.

Prerequisites (valid 01.08.2018-31.07.2020): 

CS-E5300 / CSE-E4650 Enterprise Systems Architecture or equivalent knowledge.

Grading Scale (valid 01.08.2018-31.07.2020): 


Registration for Courses (valid 01.08.2018-31.07.2020): 

Registration via WebOodi.

Further Information (valid 01.08.2018-31.07.2020): 

The number of participants will be limited (50). Registrations will be prioritized in the following order:

1) the students of CCIS / SSE major;

2) students that have the course as a mandatory or elective part of their major or minor;

3) all other students based on registration order.