Credits: 6

Schedule: 04.01.2018 - 16.02.2018

Teaching Period (valid 01.08.2018-31.07.2020): 

This course has been replaced by 35E00550 Quality and Performance Management.

Learning Outcomes (valid 01.08.2018-31.07.2020): 

The course aims to develop the students’ understanding of the concept of quality and its significance as a competitive and cost factor.

Content (valid 01.08.2018-31.07.2020): 

The course focuses on process improvement and examines classic ideas in quality management as well as recent ideas about restructuring processes to reach world-class quality.

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

1. Lectures and exercises 28 h, 2. Obligatory cases and assignments (50%) 3. Exam (50%).

Workload (valid 01.08.2018-31.07.2020): 

Lectures 28h
Assignments 76h
Exam preparations 56h

Study Material (valid 01.08.2018-31.07.2020): 

Evans, James R. (2002) Management and control of quality. ISBN 0-324-06680-5.
Availability: https://alli.linneanet.fi/vwebv/search?searchCode=GKEY%5e*&limitTo=none&searchType=1&searchArg=35E00500&sk=en_FI

+ Lecture material and course reading package.

Substitutes for Courses (valid 01.08.2018-31.07.2020): 

This course has been replaced by 35E00550 Quality and Performance Management.

Course Homepage (valid 01.08.2018-31.07.2020): 

https://mycourses.aalto.fi/course/search.php?search=35E00500

Prerequisites (valid 01.08.2018-31.07.2020): 

Thorough knowledge in Tuotantotalous (35A00110), Tuotantotalouden perusteet (35A00310),  Operations Management (35A00210), or corresponding skills acquired elsewhere highly recommended.

Grading Scale (valid 01.08.2018-31.07.2020): 

0-5

Description