Credits: 3

Schedule: 02.11.2017 - 18.01.2018

Teacher in charge (valid 01.08.2018-31.07.2020): 

professor Virpi Roto

Teaching Period (valid 01.08.2018-31.07.2020): 

II - III, 2018-2020.

Learning Outcomes (valid 01.08.2018-31.07.2020): 

On successful completion of this course, students will be able to:

●  Analyze the roles of user experience -related work in an organization.

●  Apply a suitable employee inquiry method in workplace setting.

●  Evaluate one’s own approach to improving user experience in a multi-disciplinary environment.

Content (valid 01.08.2018-31.07.2020): 

Lectures, Field research in teams, Individual study. The first part of the course is about studying user

experience work, and the second part about reflection of one's own professional approach.

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

Participation on all activities of the course

Completion of the field research and the reflective report

Workload (valid 01.08.2018-31.07.2020): 

81 h

Lectures 4 h: User experience and human-centred design work in companies and other organizations,

Maturity models for organizational development in this area, Inquiry methods for work research

Team work 36 h: Field study in multidisciplinary teams, including planning, executing, analyzing, and reporting company visits and interviews

Team tutoring 2 h: Each team meets their tutor twice for 1 hour

Plenary sessions 6 h: Presentations of the team works, presentations of the individual career reflections

Individual work 20 h: Literature study, reflective report of personal mindset, skillset, toolset, and career


Peer discussion 3 h: A group of students meets to discuss their professional approaches

Personal reflection 10 h

Study Material (valid 01.08.2018-31.07.2020): 

Lecture materials and readings as announced on MyCourses (or

Prerequisites (valid 01.08.2018-31.07.2020): 

The course is meant for students accepted to USchool

Grading Scale (valid 01.08.2018-31.07.2020): 

pass - fail

Registration for Courses (valid 01.08.2018-31.07.2020): 




Further Information (valid 01.08.2018-31.07.2020): 

The course is available for the USchool students only.