Credits: 5

Schedule: 25.02.2020 - 18.05.2020

Contact information for the course (applies in this implementation): Course teacher Hanna Timonen, hanna.timonen(at)

Teaching Period (valid 01.08.2018-31.07.2020): 

IV-V spring (2018-2019, 2019-2020)

Learning Outcomes (valid 01.08.2018-31.07.2020): 

After the course the student:
- Understands the typical features of knowledge work and knowledge-intensive organizations
- Knows how organizational practices and technological tools influence processing and management of knowledge (e.g. knowledge sharing, utilization, and creation)
- Can evaluate and explain how managerial and leadership behaviour affect the performance of knowledge-intensive organizations

Content (valid 01.08.2018-31.07.2020): 

The recent growth in knowledge work has had an immense impact on the overall character of work and how it is organized. This has also influenced on how organizations can create value and transform their capabilities into services and products. The course introduces models, frameworks and methods that help at understanding how knowledge-intensive organizations can manage their intangible assets (i.e. knowledge and competences).

Details on the course content (applies in this implementation): 

knowledge and knowledge workers is an important challenge for all organizations,
but especially for knowledge-intensive firms where the majority of the
workforce consists of knowledge workers. In this course, we will cover the core
concepts, themes, and frameworks that help us to understand what these firms
are trying to do when they claim to be ‘managing knowledge’. Special attention
will be paid to the social, organizational, and cultural context needed to
enable and support knowledge work.

Course topics:

  • characteristics of knowledge work and knowledge-intensive firms
  • different perspectives on knowledge and learning in organizational settings
  • social and cultural factors enabling and supporting knowledge work in
    knowledge-intensive settings
  • future of knowledge work and knowledge-intensive firms

During this
course students will practice the following academic skills

  • Research
    skills related to reading academic literature
  • Writing
    skills related to both academic writing and less formal writing directed to a
    larger audience
  • Analytical
    and reflection skills
  • Team
    working skills

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

Lectures, assignments, readings.

Workload (valid 01.08.2018-31.07.2020): 

Lectures 16-22 hours, individual learning and assignments 50-70 hours, group learning and assignments 50-70 hours.

Details on calculating the workload (applies in this implementation): 

spring 2020, the course consists of 1. lectures (around 20 hours), 2. different
types of individual assignments (around 60 hours), and 3. a group assignment (around
55 hours).

Details on the course materials (applies in this implementation): 

Course materials consists of materials covered through the pre-lecture assignments: scholarly readings, easier materials such as textbook chapters, popular press articles, videos
or podcasts.

Substitutes for Courses (valid 01.08.2018-31.07.2020): 

Replaces the courses TU-53.1020 and TU-53.1030.

Course Homepage (valid 01.08.2018-31.07.2020):

Details on the schedule (applies in this implementation): 

The course
starts with an introductory lecture on Tuesday 25.2.2020 and ends on Monday
11.5.2020 with the submission of Personal learning reflection. 

The lectures are
held in TU2 (TUAS-building, Maarintie 8) beterrn 25.2.2020 and 5.5.2020.


Registration and further information