Please note! Course description is confirmed for two academic years (1.8.2018-31.7.2020), which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.
LEARNING OUTCOMES
Students will develop skills to design, map and analyze processes in both manufacturing and service contexts. Through hands-on exercises, simulations and assignments, students will understand how process design and factors internal and external to a process impact process flow and process performance and how changes in the process impact these. After the course, students are able to both design efficient new processes as well as improve existing processes based on analytical tools.
Credits: 6
Schedule: 08.09.2020 - 23.10.2020
Teacher in charge (valid 01.08.2020-31.07.2022): Max Finne
Teacher in charge (applies in this implementation): Tri Tran
Contact information for the course (applies in this implementation):
Prerequisites: 35A00310 Tuotantotalouden perusteet or similar Principles
of Operations Management course.
CEFR level (applies in this implementation):
Language of instruction and studies (valid 01.08.2020-31.07.2022):
Teaching language: English
Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
Valid 01.08.2020-31.07.2022:
The course focuses on different tools and theories for process design, mapping, analysis and improvement. Topics include, for example, process design and layout, management of process variability, process mapping and improvement, statistical process control, lean operations and supply chain strategy.
Assessment Methods and Criteria
Valid 01.08.2020-31.07.2022:
Games and assignments 70%
Exam 30%Applies in this implementation:
ASSIGNMENTS
Case
submission and presentations as well as simulations are to be carried out in groups. The reflection essay is an individual piece of work. For details regarding all of the assignments, instructions will be given in class and posted on MyCourses. In some cases, questions may not be
given, because part of the assignment is to understand the case problem to discuss.GRADING
70% Games and assignments (consists
of the following)- 30% Submission of solutions for 4 cases (4 x 7.5%) in
PowerPoint format (lectures 2, 3, 5, 9, 11)
10% Presentation of a case solution in class (depending on group: lecture 2, 3,
5, 9, 10 or 11)
20% from 4 graded simulations
10% Reflection essay of the key learnings from the simulations throughout the
course
30% Exam
- Attention: You need to pass the exam (i.e., score at
least 50% in the exam) to pass the course. This means you must get at least 15%
of the final course grade from the exam to pass the course.
1% extra point available for those students
who answer the course feedback- 30% Submission of solutions for 4 cases (4 x 7.5%) in
Workload
Valid 01.08.2020-31.07.2022:
Contact teaching 48 h
Independent and group work 109 h
Exam 3hApplies in this implementation:
This course is 100% online.
DETAILS
Study Material
Valid 01.08.2020-31.07.2022:
Matching Supply with Demand: An Introduction to Operations Management, 4th Edition by Gerard Cachon and Christian Terwiesch. McGraw Hill Education. ISBN10: 0078096650 ISBN13: 978-0078096655 (selected chapters, see syllabus)
Operations Management: Processes and Supply Chains: Global Edition, 12/e by Lee J. Krajewski, Manoj K. Malhotra and Larry P. Ritzman. ISBN10: 1292259930 ISBN13: 978-1292259932 (selected chapters, see syllabus)
Prerequisites
Valid 01.08.2020-31.07.2022:
Prerequisite: 35A00310 Tuotantotalouden perusteet
SDG: Sustainable Development Goals
1 No Poverty
8 Decent Work and Economic Growth
9 Industry, Innovation and Infrastructure
FURTHER INFORMATION
- Teacher: Bakajic Misa
- Teacher: Finne Max
- Teacher: Kim Seongtae
- Teacher: Tran Tri