Lectures
All lectures on Mondays at 14:15 - 16:00 at lecture hall T2, unless otherwise indicated. Notice the change in location.
The below schedule should be considered as tentative until after the first couple of lectures.
Lecture slides or other lecture materials will be linked into the topic of each lecture.
Date Topic Lecturer 12.9.2016 Introduction for the course. Practical issues. Assignment briefing and deadlines.
Motivational speeches by Mika and Håkan.Mika P. Nieminen
Håkan Mitts
19.9.2016 Materials overview.
Be there, as there will be no slides.Mika P. Nieminen 26.9.2016 Writing clinic:
User-Centered Methods for (Academic) Writing.
Other useful resources:- Essay Writing: https://owl.english.purdue.edu/owl/resource/685/1/
- Expository Essays: https://owl.english.purdue.edu/owl/resource/685/02/
- Argumentative Essays: https://owl.english.purdue.edu/owl/resource/685/05/
- Argument Papers: https://owl.english.purdue.edu/owl/resource/724/1/
Jan-Mikael Rybicki
Aalto Language Centre3.10.2016 Essay workshop BYOE: bring three (3) hard copies of minimum 3-page draft of your essay. This first draft should include: - 1-2 paragraphs describing your approach/angle for your essay.
- Planned structure for your essay.
- 2 pages of written text (can be fragments from different parts of the essay).
Mika P. Nieminen 10.10.2016 How to pitch.
Independent essay writing.
Essay DL Monday 17.10.2016 10:00Mike Bradshaw
Mika P. Nieminen17.10.2016 Zalando introduction to integrated commerce, slides.
Groups announced. Field study kick-off, slides.
Data gathering for the service analysis.Javier Martin, Zalando
Håkan Mitts24.10.2016 Field study, transcribing, peer-reviewing essays.
Essay Peer-Review DL Monday 31.10.2016.Offline (exam week)
31.10.2016 Show me your data!
Initial empiric data, pitching exercise.Håkan Mitts
Mika P. Nieminen7.11.2016 Overview of Service Design.
Peer-review Review DL 7.11.2016.
Rebuttal Instructions.Håkan Mitts
Mika Nieminen14.11.2016 Analysis and sense making.
User research & Qualitative analysis.
(coding + categorization, mind maps, affinity diagrams)Mika Nieminen 21.11.2016 Communicating results:
Personas, profiles, scenarios, task diagrams.Mika Nieminen 28.11.2016 Customer journey and stakeholder maps. Håkan Mitts 5.12.2016 Pitching exercise.
Pitching to customers.Håkan Mitts
Mika Nieminen12.12.2016 Final pitching sessions. Håkan Mitts
Mika Nieminen