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CS-E4900 - User-Centered Methods for Product and Service Design, 12.09.2016-12.12.2016

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Syllabus

Lectures

  • Lectures

    Lectures

    All lectures on Mondays at 14:15 - 16:00 at lecture hall T2, unless otherwise indicated. Notice the change in location.

    The below schedule should be considered as tentative until after the first couple of lectures.

    Lecture slides or other lecture materials will be linked into the topic of each lecture.

    • Date Topic Lecturer
      12.9.2016 Introduction for the course. Practical issues. Assignment briefing and deadlines.
      Motivational speeches by Mika and Håkan.
      Mika P. Nieminen
      Håkan Mitts
      19.9.2016 Materials overview.
      Be there, as there will be no slides.
      Mika P. Nieminen
      26.9.2016 Writing clinic:
      User-Centered Methods for (Academic) Writing.
      Other useful resources:
      • Essay Writing: https://owl.english.purdue.edu/owl/resource/685/1/
      • Expository Essays: https://owl.english.purdue.edu/owl/resource/685/02/
      • Argumentative Essays: https://owl.english.purdue.edu/owl/resource/685/05/
      • Argument Papers: https://owl.english.purdue.edu/owl/resource/724/1/
      Jan-Mikael Rybicki
      Aalto Language Centre
      3.10.2016 Essay workshop BYOE: bring three (3) hard copies of minimum 3-page draft of your essay. This first draft should include:
      • 1-2 paragraphs describing your approach/angle for your essay.
      • Planned structure for your essay.
      • 2 pages of written text (can be fragments from different parts of the essay).
      Mika P. Nieminen
       10.10.2016How to pitch.
      Independent essay writing.
      Essay DL Monday 17.10.2016 10:00
      Mike Bradshaw
      Mika P. Nieminen
      17.10.2016 Zalando introduction to integrated commerce, slides.
      Groups announced. Field study kick-off, slides. 
      Data gathering for the service analysis.
      Javier Martin, Zalando
      Håkan Mitts
      24.10.2016 Field study, transcribing, peer-reviewing essays.
      Essay Peer-Review DL Monday 31.10.2016.
      Offline (exam week)
      31.10.2016 Show me your data!
      Initial empiric data, pitching exercise.
      Håkan Mitts
      Mika P. Nieminen
      7.11.2016 Overview of Service Design.
      Peer-review Review DL 7.11.2016.
      Rebuttal Instructions.
      Håkan Mitts
      Mika Nieminen
      14.11.2016 Analysis and sense making.
      User research & Qualitative analysis.
      (coding + categorization, mind maps, affinity diagrams)
      Mika Nieminen
      21.11.2016 Communicating results:
      Personas, profiles, scenarios, task diagrams.
      Mika Nieminen
      28.11.2016 Customer journey and stakeholder maps. Håkan Mitts
      5.12.2016 Pitching exercise.
      Pitching to customers.
      Håkan Mitts
      Mika Nieminen
      12.12.2016 Final pitching sessions.
      Håkan Mitts
      Mika Nieminen



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  • CS-E4900 - User-Centered Methods for Product and Service Design, 12.09.2016-12.12.2016
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  • Schools
    • School of Arts, Design, and Architecture (ARTS)
    • School of Business (BIZ)
    • School of Chemical Engineering (CHEM)
    • –sGuides for students (CHEM)
    • – Instructions for report writing (CHEM)
    • School of Electrical Engineering (ELEC)
    • School of Engineering (ENG)
    • School of Science (SCI)
    • Language Centre
    • Open University
    • Library
    • Aalto university pedagogical training program
    • UNI (exams)
    • Sandbox
  • CORONAVIRUS INFO
    • Koronavirus - tietoa opiskelijalle
    • Coronavirus - information for students
    • Coronavirus - information för studerande
    • Koronaviruksen vaikutus opiskeluun: kysymyksiä ja vastauksia
    • Effects of the coronavirus on studies: questions and answers
    • Coronaviruset och studierna: frågor och svar
    • Corona help for teachers
  • Service Links
    • MyCourses
    • - Instructions for Teachers
    • - Teacher book your online session with a specialist
    • - Digital tools for teaching
    • - Personal data protection instructions for teachers
    • - Instructions for Students
    • - Workspace for thesis supervision
    • WebOodi
    • Into portal for students
    • Courses.aalto.fi
    • Library Services
    • - Resourcesguides
    • - Imagoa / Open science and images
    • IT Services
    • Campus maps
    • - Search spaces and see opening hours
    • Restaurants in Otaniemi
    • ASU Aalto Student Union
    • Aalto Marketplace
  • ALLWELL?
    • Study Skills
    • Support for Studying
    • Starting Point of Wellbeing
    • About AllWell? study well-being questionnaire
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