Objectives and contents:
The main objectives of the course are to create understanding of the possibilities of IT to support and enhance the business processes of enterprises and other organizations, and teach basic skills needed in IT enabled business process development projects. The topics addressed by the course include: strategy and process centric development approaches to business process development; development frameworks applied to core business process development; the enabling role of ICT for business process improvement and renewal; eBusiness from process improvement perspective; and the management of IT enabled business process improvement projects.
The students get to develop their analytical skills through solving real-life IT-related business problems in the form of case studies and exercise sessions. Upon completing the course, the students should understand how IT is related to business processes and how this relation can be described, analyzed, and improved. The students should also have acquired basic skills to participate into business process development projects.