(1) Participants know how to identify operational constraints in current operations and services and how to design solutions using emerging digital technologies to address those constraints.
(2) Participants are familiar with different innovation management perspectives and know how to apply them in solving real-life innovation problems.
The course is based on three learning activities.
First, the course
starts with students reading specified introductory materials and returning a
Second, the thematic sessions on Fridays focus on selected innovative solutions in operations and
services. These innovative solutions are presented by invited guest lecturers
from industry or leading research groups. Together with guest lecturers
students identify an improvement challenge for which further innovation
is needed. In small groups students, develop a solution proposal
which is presented and evaluated during the session. Both design
propositions and evaluations are conducted in groups. Each group develops one
design proposal and evaluates all proposals of the other groups.
The thematic sessions also include introductions to selected innovation management perspectives, discussed in-class as well as utilized in the group assignments.
Third, the course includes a concluding individual assignment, which develops a synthesis of the innovation management perspectives and group assignments.
Assessment Methods and Criteria:
Students are required to have completed an individual pre-assignment to join the groups for solution design and evaluation of designs.
5 cr. version: assessment based on individual pre-assignment, group’s design assignment presentation, group’s evaluations of peer’s design assignments and concluding individual assignment.
3 cr. version: assessment based on individual pre-assignment, group’s design assignment presentation and group’s evaluations of peer’s design assignments.
A selection of research articles provide students with useful tools and theoretical frameworks for problem framing, design proposal development and evaluation.
Responsible teacher: Jan HolmströmWorkload:
5 cr. version: Thematic sessions, including visiting lectures and student presentations 36h; group activity 18h; individual study 30h to 40h: individual concluding assignment 30h to 40h
3 cr. version: Thematic sessions, including visiting lectures and student presentations 36h; group activity 18h; individual study 30h to 40h