Welcome to our course on Strategic IT Management, 37E00200!
The objective of the course is to improve your understanding on strategic management of information technology and information systems (IT/IS). We will discuss governance issues related to contemporary IT/IS, interplay between computers and humans in information intensive work processes and the importance of data and the role of digital artifacts. Many of the assignments deal with the implementation and impacts of robotic process automation, machine learning, and artificial intelligence in information intensive work processes. During the course, we will take a critical look at these technologies: naturally, we will discuss their advantages but also potential detrimental effects these technologies might have on organizations and employees. Strategic management here simply refers to effective management of these resources in order to harness the benefits and avoid the pitfalls associated with the introduction of these tools.
You will find grading principles and assignments in the "Assignments" folder. The "For Aalto users" folder contains the course articles to which we refer to in the Readings column in the course syllabus below.
|1||29.10.2018||L1 Introduction, assignments, course content, IT Business value||Melville et al. 2004 MISQ|
|31.10.2018||L2 Structured data, data as new oil, digital artifacts||Kallinikos et al. 2013, MISQ|
|2.11.2018||E1 Case e-invoicing||Case 1: Tieto|
|2||5.11.2018||L3 Governance1 - outsourcing of IT||Asatiani et al. JIT|
|7.11.2018||E2 Case XBRL||Case 2: XBRL|
|9.11.2018||L4 Governance2 - virtual organizing and cloud computing||Asatiani & Penttinen 2018|
|3||12.11.2018||Self-study week - group negotiations Case Tieto in G-111 and E-124||Nicholas Carr - The Glass Cage: How Our Computers Are Changing Us|
|4||19.11.2018||L5 Automation1 - human-automation interaction||Salovaara et al. MISQ|
|21.11.2018||E3 Case Nokia||Case3: Nokia|
|23.11.2018||L6 Automation2 - implementation guidelines of AI||Asatiani et al. CMR|
|5||26.11.2018||L7 Automation3 - discontinuance of IT/IS||Rinta-Kahila 2018|
|28.11.2018||E4 Case Kluuvin apteekki||Case4: Kluuvin apteekki|
|30.11.2018||L8 Automation2 - machine learning development, explainable AI||PWC 2018|
|6||3.12.2018||L9 Automation3 - dark side of automation, deskilling||Rinta-Kahila 2018b, paper III|
|5.12.2018||E5 Case Presentations|