Please upload in this folder a document that states your team number and name, and your service concept in brief: a name for the service (if any) and a summary of your service concept in one or two sentences that answer the following questions: what is the service need all about, who uses the service and why?
Please submit your team's final report here by December 14 at 10 o'clock in the morning. This is a group submission box.
In the report, you should present the problem, your analysis, the service design process (main points from kickoff to final presentations), your solution with technical details, implementation status, and recommendation. The report will enable you to elaborate on the details that you leave out from the presentation.
The final report should be a business report, not an academic paper; i.e. your target audience is the case organization. You are encouraged to use academic literature and references where appropriate. The report should not exceed 15 pages, excluding cover page, table of contents, references and appendices (assumes standard font size of 12 pt for the main text). It must include a 1-page executive summary that can be used for communication purposes (mandatory). The use of figures and tables is encouraged. Remember to include your team name, team number, and list of team members with University, School, Major, and student number information.
Please make sure you familiarise yourself with the capstone and business writing rubrics that are available here before you start writing and before you hand in the report. The format of the report is up to your team to decide.
Please fill in the peer and self-evaluation form (the file in below these instructions) and return it here by December 14 at 17 o'clock. Each student should return the form individually. Note that the grade from the peer-evaluation report is based on the quality of the report, but based on the other team members' evaluations, the reports may have an effect on the final grade from the course (this principle was mentioned at the first lecture). The effect may be one grade point decrease or increase.