CS-E5210 - Usability evaluation, 26.02.2019-14.05.2019
Kurssiasetusten perusteella kurssi on päättynyt 14.05.2019 Etsi kursseja: CS-E5210
Osion kuvaus
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The pre-exam will cover the lecture contents and the following texts (not including item listed in Optional sources).
NEW: The required reading materials can now be downloaded from the "For Aalto users" section of these course pages.
Expert methods
Heuristic evaluations:
- Lewis, C. & Rieman, J. (1994) Task-Centered User Interface Design, Heuristic Analysis. HTML (if the website is inaccessible, download the entire chapter from here)
Walkthroughs:
- Lewis, C. H. and Rieman, J. (1994) Task-Centered User Interface Design, Chapter 4.1: Cognitive Walkthroughs HTML (if the website is inaccessible, download the entire chapter from here)
- Sears, A. (1997) Heuristic Walkthroughs: Finding the Problems Without the Noise. International Journal of Human-Computer Interaction, 9(3), pp. 213-234. DOI: 10.1207/s15327590ijhc0903_2
- Molich, R. and Nielsen, J. (1990) Improving a human-computer dialogue. Communications of the ACM, 33, pp. 338-348. DOI: 10.1145/77481.77486
- Nielsen, J. (1993) Usability Engineering. Elsevier.
- Riihiaho, S. (2002) The pluralistic usability walk-through method. Ergonomics in Design: The Quarterly of Human Factors Applications. Vol. 10, No. 3, pp. 23-27. DOI: 10.1177/106480460201000306
- Bias, R. (1994): The pluralistic usability walkthrough: Coordinated empathies. In Nielsen, J. & Mack R.L. (Eds.) Usability inspection methods. John Wiley & Sons.
- Kontio, J., Lehtola, L. & Bragge J. (2004). Using the focus group method in software engineering: obtaining practitioner and user experiences. Proceedings of the 2004 International Symposium on Empirical Software Engineering (ISESE'04). IEEE. DOI: 10.1109/ISESE.2004.1334914
Empirical methods
Experimental research methodology:
- Hornbæk, K. (2013): Some Whys and Hows of Experiments in Human-Computer Interaction. Foundations and Trends in Human–Computer Interaction. Vol. 5, No. 4 (2011) 299–373. DOI: 10.1561/1100000043
- Ritter, F. E., Baxter, G. D. and Churchill, E. F. (2014). Methodology III: Empirical Evaluation. Chapter 13 (pp. 353-400) in Ritter et al., Foundations for Designing User-Centered Systems: What System Designers Need to Know about People. The entire book can be downloaded in PDF through Aalto Library.
Usability testing:
- Hornbæk, K., 2006. Current practice in measuring usability: Challenges to usability studies and research. International Journal of Human-Computer Studies 64(2), pp.79-102. DOI: 10.1016/j.ijhcs.2005.06.002
- Kjeldskov, J., Skov, M.B. & Stage, J., 2004. Instant data analysis: conducting usability evaluations in a day. In Proceedings of the third Nordic conference on Human-computer interaction. ACM, pp. 233-240. DOI: 10.1145/1028014.1028050
Optional material:
- Riihiaho, S., 2015. Experiences with usability testing: Effects of thinking aloud and moderator presence, Chapter 3.1 (pp. 28-43). PhD thesis. Aalto University. http://urn.fi/URN:ISBN:978-952-60-6227-3.
- Gray, W. D. & Salzman, M . C. (1998) Damaged Merchandise? A Review of Experiments That Compare Usability Evaluation Methods, Human–Computer Interaction 13(3), 203-261, DOI: 10.1207/s15327051hci1303_2
- Nielsen Norman Group: Turn User Goals into Task Scenarios for Usability Testing. HTML
Methodology reviews and special considerations
Increasing believability of prototype-based studies:
- Salovaara, A., Oulasvirta, A. & Jacucci, G. (2017). Evaluation of prototypes and the problem of possible futures. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), pp. 2064-2077. DOI: 10.1145/3025453.3025658
Optional material:
- Sauro, J., Lewis, J. R. (2012) Quantifying the user experience - Practical statistics for user research. Chapter 2: Quantifying User Research. Elsevier.
- Maguire, M. (2001): Methods to support human-centred design. International Journal of Human-Computer Studies 55(4), 587-634.DOI: 10.1006/ijhc.2001.0503
- Tyllinen, M., Kaipio, J., Lääveri, T. and Nieminen, M., 2017. End-Users' Voice in EHR Selection: Development of a Usability Questionnaire for Demonstrations in Procurement (DPUQ). Studies in health technology and informatics. 234, pp.346-351. http://ebooks.iospress.nl/publication/46190 DOI: 10.3233/978-1-61499-742-9-346