Topic outline

  • Reading material

    The pre-exam will cover the lecture contents and the following texts (not including item listed in  Optional sources).

    NEW: The required reading materials can now be downloaded from the "For Aalto users" section of these course pages.

    Expert methods

    Heuristic evaluations:

    • Lewis, C. & Rieman, J. (1994) Task-Centered User Interface Design, Heuristic Analysis. HTML (if the website is inaccessible, download the entire chapter from here)

    Walkthroughs:

    • Lewis, C. H. and Rieman, J. (1994) Task-Centered User Interface Design, Chapter 4.1: Cognitive Walkthroughs HTML (if the website is inaccessible, download the entire chapter from here)
    • Sears, A. (1997) Heuristic Walkthroughs: Finding the Problems Without the Noise. International Journal of Human-Computer Interaction, 9(3), pp. 213-234. DOI: 10.1207/s15327590ijhc0903_2
    Optional sources:

    • Molich, R. and Nielsen, J. (1990) Improving a human-computer dialogue. Communications of the ACM, 33, pp. 338-348. DOI: 10.1145/77481.77486
    • Nielsen, J. (1993) Usability Engineering. Elsevier.
    • Riihiaho, S. (2002) The pluralistic usability walk-through method. Ergonomics in Design: The Quarterly of Human Factors Applications. Vol. 10, No. 3, pp. 23-27. DOI: 10.1177/106480460201000306
    • Bias, R. (1994): The pluralistic usability walkthrough: Coordinated empathies. In Nielsen, J. & Mack R.L. (Eds.) Usability inspection methods. John Wiley & Sons.
    • Kontio, J., Lehtola, L. & Bragge J. (2004). Using the focus group method in software engineering: obtaining practitioner and user experiences. Proceedings of the 2004 International Symposium on Empirical Software Engineering (ISESE'04). IEEE. DOI: 10.1109/ISESE.2004.1334914

    Empirical methods

    Experimental research methodology:

    • Hornbæk, K. (2013): Some Whys and Hows of Experiments in Human-Computer Interaction. Foundations and Trends in Human–Computer Interaction. Vol. 5, No. 4 (2011) 299–373. DOI: 10.1561/1100000043
    • Ritter, F. E., Baxter, G. D. and Churchill, E. F. (2014). Methodology III: Empirical Evaluation. Chapter 13 (pp. 353-400) in Ritter et al., Foundations for Designing User-Centered Systems: What System Designers Need to Know about People. The entire book can be downloaded in PDF through Aalto Library.

    Usability testing:

    • Hornbæk, K., 2006. Current practice in measuring usability: Challenges to usability studies and research. International Journal of Human-Computer Studies 64(2), pp.79-102. DOI: 10.1016/j.ijhcs.2005.06.002
    • Kjeldskov, J., Skov, M.B. & Stage, J., 2004. Instant data analysis: conducting usability evaluations in a day. In Proceedings of the third Nordic conference on Human-computer interaction. ACM, pp. 233-240. DOI: 10.1145/1028014.1028050

    Optional material:

    • Riihiaho, S., 2015. Experiences with usability testing: Effects of thinking aloud and moderator presence, Chapter 3.1 (pp. 28-43). PhD thesis. Aalto University. http://urn.fi/URN:ISBN:978-952-60-6227-3.
    • Gray, W. D. & Salzman, M . C. (1998) Damaged Merchandise? A Review of Experiments That Compare Usability Evaluation Methods, Human–Computer Interaction 13(3), 203-261, DOI: 10.1207/s15327051hci1303_2
    • Nielsen Norman Group: Turn User Goals into Task Scenarios for Usability Testing. HTML

    Methodology reviews and special considerations

    Increasing believability of prototype-based studies:

    • Salovaara, A., Oulasvirta, A. & Jacucci, G. (2017). Evaluation of prototypes and the problem of possible futures. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI 2017), pp. 2064-2077. DOI: 10.1145/3025453.3025658

    Optional material:

    • Sauro, J., Lewis, J. R. (2012) Quantifying the user experience - Practical statistics for user research. Chapter 2: Quantifying User Research. Elsevier.
    • Maguire, M. (2001): Methods to support human-centred design. International Journal of Human-Computer Studies 55(4), 587-634.DOI: 10.1006/ijhc.2001.0503
    • Tyllinen, M., Kaipio, J., Lääveri, T. and Nieminen, M., 2017. End-Users' Voice in EHR Selection: Development of a Usability Questionnaire for Demonstrations in Procurement (DPUQ). Studies in health technology and informatics. 234, pp.346-351. http://ebooks.iospress.nl/publication/46190 DOI: 10.3233/978-1-61499-742-9-346
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