Workshop 3 (10.3.) Driving change and scaling up design thinking (organizational level)
Learning objectives
- Analyzing the role of a change agent in global organizations
- Comparing different reasons why change initiatives fail
(workshop materials at the end of the page)
Mandatory readings
Lawson, E., & Price, C. (2003). The psychology of change management. McKinsey Quarterly, 30-41.
Battilana, J., & Casciaro, T. (2013). The network secrets of great change agents. Harvard Business Review, 91(7/8), 62-68.
Optional readings
Change management
Canato, A. & Ravasi, D. (2015). Managing long-lasting cultural changes. Organizational Dynamics, 44, 75-82.
Congers, J. A. 1998. The necessary art of persuasion. Harvard Business review, 5, 84-95.
Gialdini, R. B. (2001) Harnessing the Science of Persuasion. Harvard Business Review, 10, 1-9.
Kotter, J. P. (1995). Leading change: Why transformation efforts fail.
Monnot, M. J. (2017) Organizational Change Agent Influence: A Conditional Process Model of Key Individual Psychological Resources, Journal of Change Management, 17:3, 268-295
Sirkin, H.J, Keenan, P. & Jackson, A. (2005). The hard side of change management. Harvard Business Review, 10: 1-11.
Design Management
Chiva, R., & Alegre, J. 2009. Investment in design and firm performance: The mediating role of design management. Journal of Product Innovation Management, 26: 424–440.
Elsbach, K. D. & Stigliani, I. 2018. Design Thinking and Organizational Culture: Review and Framework for Future Research. Journal of Managment. 44(6): 2274-2306.
George, G., & Bock, A. J. 2011. The business model in practice and its implications for entrepreneurship research. Entrepreneurship Theory and Practice, 35: 83–111.
Gruber, M., de Leon, N., George, G. & Thompson, P. (2015) Managing by design. Academy of Management Journal, 58(1):1-7.
Hargadon, A., & Sutton, R. I. 1997. Technology brokering and innovation in a product development firm. Administrative Science Quarterly, 42: 716–749.
Moultrie, J., & Livesey, F. 2014. Measuring design investment in firms: Conceptual foundations and exploratory UK survey. Research Policy, 43: 570–587.
Ravasi, D. & Stigliani, I. (2012) Product design: a review and research agenda for management studies. International Journal of Management Reviews, 14, 464–488