CS-E5002 - Special Course in Software and Service Engineering D: UX management and professionals, 17.03.2021-27.05.2021
This course space end date is set to 27.05.2021 Search Courses: CS-E5002
Översikt
-
On this page, you find course reading material. This page will be updated during the course. See on Course sessions -page which material is related to each session.
There are two O'Reilly ebooks in the material freely available to Aalto students. Instructions for accessing the books for the first time.
REQUIRED
- (18.3.) Hoekman Jr, R. (2015). Experience Required: how to become a UX leader regardless of your role. New Riders. (Chapter 1: Introduction, 6 pages)
- (18.3.) Nielsen, Vocabulary Inflation (13 min video): https://www.nngroup.com/videos/ux-vocabulary-inflation/ (Video, accept all cookies to see the video)
- (18.3.) Nielsen, Career Growth (3min video): https://www.nngroup.com/videos/management-vs-specialization-ux-career-growth/ (Video, accept all cookies to see the video)
- (18.3.) Nielsen Norman Group, What a UX Career Looks Like Today (online article)
- (24.3.) Säde, S. (2011) Chapter 5.2. Lessons learned in managing an UX consultancy. (pages 156-158) In Lund, A. (2011). User experience management: essential skills for leading effective UX teams. Elsevier. (Whole book, available as an ebook via Aalto University library)
- (24.3.) Petrie, H. and Bevan, N. (2009). The Evaluation of Accessibility, Usability, and User Experience. In The universal access handbook (pp.1-16). CRC Press.
- (25.3.) Bate, P., & Robert, G. (2007). Bringing user experience to healthcare improvement: The concepts, methods and practices of experience-based design. Radcliffe Publishing. (Chapter 1)
- (25.3.) Klein, L. & Rutter, K. (2016) Where Should You Work. What is Wrong with UX (33 min podcast)
- (7.4.) Walter, J. (2019) Molding Yourself into a Leader, Part 1. UX Matters (online article)
- (7.4.) Walter, J. (2019) Molding Yourself into a Leader, Part 2. UX Matters (online article)
- (8.4.) Kamer J, How to Build Your Own "Spotify Model" (online article, 8 min read)
- (8.4.) EU-healthcare, Healthcare system in Finland (online site)
- (8.4.) Terveystalo, Company (online site)
- (21.4.) Lund, A. (2011) Chapter 3 Creating Your Team (Subchapters from "A First Day Experience" until "Funding the team", pages 59-86) In Lund, A. (2011). User experience management: essential skills for leading effective UX teams. Elsevier. (Whole book available as an ebook via Aalto University library)
- (22.4.) Reijula, J., Nevala, N., Lahtinen, M., Ruohomäki, V., & Reijula, K. (2014). Lean design improves both health-care facilities and processes: a literature review. Intelligent Buildings International, 6(3), 170-185. (scientific article, 13 pages)
- (28.4.) Joseph Giacomin (2014). What Is Human Centred Design?, The DesignJournal, 17:4, 606-623
- (29.4.) HIMSS Usability Task Force. (2011). Promoting Usability in Health Organizations: Initial Steps and Progress Toward a Healthcare Usability Maturity Model. (from end of page 18 to end of page 37)
- (29.4.) Lund, A. (2011) Chapter 8 Transforming the organization (Subchapter "Assessing maturity", pages 240-244) In Lund, A. (2011). User experience management: essential skills for leading effective UX teams. Elsevier. (Whole book available as an ebook via Aalto University library)
- (5.5.) Walter, J. (2020) Molding Yourself into a Leader, Part 3. UX Matters (online article)
- (5.5.) Jurca, G., Hellmann, T. D., & Maurer, F. (2014, July). Integrating agile and user-centered design: A systematic mapping and review of evaluation and validation studies of agile-UX. In 2014 Agile conference (pp. 24-32). IEEE
RECOMMENDED FURTHER MATERIALS
- Nielsen Norman Group, User Experience Careers Report
- Fanfarelli, J. R., McDaniel, R., & Crossley, C. (2018). Adapting UX to the design of healthcare games and applications. Entertainment Computing, 28, 21-31.
- Rosenberg, D. (2019). The business of UX management. Interactions, 26(3), 28-35.
- Rosenberg, D. (2007). Introducing the 360 view of UX management. Interactions, 14(3), 22-24.
- Rohn, J. A. (2007). How to organizationally embed UX in your company. Interactions, 14(3), 25-28.
- Luther, L., Tiberius, V., & Brem, A. (2020). User Experience (UX) in business, management, and psychology: A bibliometric mapping of the current state of research. Multimodal Technologies and Interaction, 4(2), 18.
- Jones, P. (2018). Contexts of co-creation: Designing with system stakeholders. In Systemic Design (pp. 3-52). Springer, Tokyo.
Books
- Hoekman Jr, R. (2015). Experience Required: how to become a UX leader regardless of your role. New Riders. (Whole book available as an ebook via Aalto University library)
- Lebson, Cory (2016). The UX careers handbook. CRC Press. (Whole book available as an ebook via Aalto University library)
- Lund, A. (2011). User experience management: essential skills for leading effective UX teams. Elsevier. (Whole book available as an ebook via Aalto University library)
Videos
- Kane, L. UX Portfolios (3 min video)
- Rosenberg, D. J. (2019, May). SIGCHI Lifetime Practice Award Talk The Business of UX. In Extended Abstracts of the 2019 CHI Conference on Human Factors in Computing Systems (pp. 1-2). (incl. a 34 min. video)
- Thompson, C. F., Anderson, R. I., Au, I., Ratzlaff, C., & Zada, N. (2010). Managing user experience: managing change. In CHI'10 Extended Abstracts on Human Factors in Computing Systems (pp. 3143-3146). (incl. a 1 hour video)
Online articles / blog posts
- Bouganim, E. (2020). A Case for Systemic Design. UX Planet. (a blog post)
- Dam, R., & Siang, T. (2018). What is design thinking and why is it so popular. Interaction Design Foundation.
- Kane, L. (2010) Portfolios for UX Researchers: Top 10 Recommendations (online article)
- Krause, R. (2019) 5 Steps to Creating a UX-Design Portfolio (online article)
- Bethany (2020) Design Thinking Vs Human-Centred
Design: What’s the difference? Medium
Podcasts
- Bogolomova, A. & Teleanu I (2021) #1 How to transition to UX design. Honest UX Talks (38 min podcast)
Bogolomova, A. & Teleanu I (2021) #2 Defining UX design. Honest UX Talks (48 min podcast)
Bogolomova, A. & Teleanu I (2021) #8 UX design portfolio. Honest UX Talks (48 min podcast)
- Kaufmann, J. (2021) On inclusion, leadership and staying present. Things+ (35 min podcast)
- Nunes, T. (2020) Go West! What's it like to be a designer in Portugal Things+ (47 min podcast)
- Solsana, N. (2020) Bridging the Gap from Practice to Academics. Things+(34 min podcast)
- Klein, L. & Rutter, Kate (2020) The Three Phases of a Career. What is Wrong with UX (28 min podcast)
- Klein, L. & Rutter, Kate (2019) Advocating for UX. What is Wrong with UX (28 min podcast)
- (18.3.) Hoekman Jr, R. (2015). Experience Required: how to become a UX leader regardless of your role. New Riders. (Chapter 1: Introduction, 6 pages)