26E04903 - IDBM Capstone: Global Virtual Teamwork, 16.04.2019-21.05.2019
This course space end date is set to 21.05.2019 Search Courses: 26E04903
PRE-ASSIGNMENT for the webinar on customer experience management and design
Completion requirements
Due: Tuesday, 21 May 2019, 2:00 PM
Pre-study material:
1. READ:
https://hbr.org/2016/03/how-to-build-a-strategic-narrative
2. WATCH:
https://www.youtube.com/watch?v=IPYeCltXpxw&t=
3. and think about great brand experiences you've had. Why were they great? How about the worst brand experiences you've had? Why were they so bad?