LEARNING OUTCOMES
You understand the role of IS in organizations and fundamental concepts related to information technology governance and service management, remember the basics of the relevant frameworks and process models in the area.
Credits: 5
Schedule: 25.10.2023 - 29.11.2023
Teacher in charge (valid for whole curriculum period):
Teacher in charge (applies in this implementation): Kari Hiekkanen
Contact information for the course (applies in this implementation):
CEFR level (valid for whole curriculum period):
Language of instruction and studies (applies in this implementation):
Teaching language: English. Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
valid for whole curriculum period:
Different strategic approaches to usage and management of information in organizational contects. The fundamentals of IT Governance and IT Service Management. Current industry best practises and frameworks, such as ITIL, Cobit, ValIT.
Assessment Methods and Criteria
valid for whole curriculum period:
Agreed separately.
Workload
valid for whole curriculum period:
Lectures, reading materials, individual assignments
DETAILS
Substitutes for Courses
valid for whole curriculum period:
Prerequisites
valid for whole curriculum period:
FURTHER INFORMATION
Further Information
valid for whole curriculum period:
Teaching Language : English
Teaching Period : 2022-2023 Autumn II
2023-2024 Autumn IIEnrollment :
Registration for Courses: Sisu (sisu.aalto.fi)