CS-E4002 - Special Course in Computer Science: Human-Centred Research and Design in Crisis, 02.06.2020-01.09.2020

Topic outline

• Readings & References
  A tentative list of articles which will be updated on a weekly basis. Please be sure to read the articles assigned for the upcoming week. The others serve as references to learn more about topics in advance.

  Updated: August 25, 2020

  Part 1

     1. Understanding Crisis & the Role of Human-Centred Design

  Nitin Sawhney, 2019. Cooperative Crisis Response among Emergency Responders & AI Systems, Position paper for Workshop on better supporting workers in ML workplaces, 22nd ACM Conference on Computer-Supported Cooperative Work and Social Computing, November 9-13, 2019, Austin, TX, USA.
  

  Why Human-Centered Design is Critical to Preparing for Global Health Epidemics, Blog Post, Dalberg Design, February 03, 2017.

  Peter Dalsgaard. HCI and Interaction Design versus COVID-19. Blog Post. ACM Interactions. April 03, 2020. Work-in-Progress Google Doc: How researchers and experts in Human-Computer Interaction and Interaction Design can contribute to the COVID-19 crisis.

  References on Crisis and Disaster Management:

  The International Cross and Red Crescent Movement. Official Red Cross Website.
  Disaster and crisis management. Official IRFC Website.
  IFRC Disaster Response and Preparedness. Official IFRC Website.
  KoBoToolbox. Example of data collection tools for disaster management
  IFRC approach for Emergency Needs Assessment. IFRC, Sept 27, 2018. 
  

  Optional Readings:

  Ann Light, Irina Shklovski, and Alison Powell. 2017. Design for Existential Crisis. In Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems (CHI EA ’17). Association for Computing Machinery, New York, NY, USA, 722–734.

  Shalini Unnikrishnan. We need to turn our response to crisis inside out. September 4, 2016.   

  2. Role of ICT, Interaction Design & Data Science in Crisis Response

  Nagwa Konda, Kholoud Mansour, Lydia Tanner, Jennie Thomas. Human-centred design and humanitarian innovation. Designing solutions with people affected by disaster. DEPP Innovation Labs (2019).

  Alex Berke and Kent Larson. Contact Tracing Technologies: Methods and trade-offs. City Science group. MIT Media Lab (2020). Brief Summary

  Andrew Crocker, Kurt Opsahl, AND Bennett Cyphers. The Challenge of Proximity Apps For COVID-19 Contact Tracing, Blog Post. Electronic Frontier Foundation. April 10, 2020. 

  Optional Readings:
  

  Shan L. Pan, Gary Pan and Dorothy Leidner. 2012. Crisis response information networks.  Journal of the Association for Information Systems. 13, (1), 31-56. Research Collection School Of Accountancy. 

  Glenn Richey, R., Pettit, S. and Beresford, A. 2009. Critical success factors in the context of humanitarian aid supply chains. International Journal of Physical Distribution & Logistics Management, Vol. 39 No. 6, pp. 450-468.

  Gonzalez, Rafael. 2010. Developing a Multi-Agent System of a Crisis Response Organization. Business Process Management Journal. 16. 847 - 870.

  3. Challenges of Security & Privacy in Crisis Contexts

  Michel Beaudouin-Lafon et al. 2020. Statement On Essential Principles And Practices For Covid-19 Contact Tracing Applications. Association for Computing Machinery (ACM Europe Technology Policy Committee). May 5, 2020.

  Ashkan Soltani, Ryan Calo, and Carl Bergstrom. Contact-tracing apps are not a solution to the COVID-19 crisis. Blog Post. Brookings. April 27, 2020. 

  Oliver, N. et al. (2020). Mobile phone data and COVID-19: Missing an opportunity?

  Optional Readings:

  Salathé, Marcel, et al. 2020. COVID-19 Epidemic in Switzerland: On the Importance of Testing, Contact Tracing and Isolation. Swiss Medical Weekly, vol. 150, 2020, pp. w20225.

  Ashley L. Greiner, et al. 2015. Addressing contact tracing challenges—critical to halting Ebola virus disease transmission. International Journal of Infectious Diseases, Volume 41, Pages 53-55, ISSN 1201-9712.

  Privacy Concerns over Coronavirus Tracing Apps. ABC News, Australia, 30 March 2020. 

  4. Conducting User Experience Research for Healthcare Contexts

  Kaipio, J., Kuusisto, A., Hyppönen, H., Heponiemi, T. and Lääveri, T., 2020. Physicians’ and nurses’ experiences on EHR usability: Comparison between the professional groups by employment sector and system brand. International Journal of Medical Informatics, 134, p.104018. 
  

  Hillman, S., Forghani, A., Pang, C., Neustaeder, C. and Judge, T.K., 2014. Conducting interviews with remote participants. Studying and Designing Technology for Domestic Life, pp.11-53. 
  

  Wolf, J. A., Niederhauser, V., Marshburn, D., LaVela, S. L. (2014). Defining Patient Experience. Patient Experience Journal: Vol. 1 : Iss. 1 , Article 3.

  Optional Readings:
  

  Kujala, S., Hörhammer, I., Kaipio, J. and Heponiemi, T., 2018. Health professionals’ expectations of a national patient portal for self-management. International journal of medical informatics, 117, pp.82-87. 
  

  Santos, Ana Laura Rodrigues and Wauben, Linda S.G.L. 2013. System design perspective of healthcare provision in humanitarian aid. In: Relating Systems Thinking and Design 2013 Symposium Proceedings, 9-11 Oct 2013, Oslo, Norway.

  5. Multi-modal Interaction, Design Thinking and Ecologies of Crisis

  Denef, S., Ramirez, L., Dyrks, T., & Stevens, G. (2008, February). Handy navigation in ever-changing spaces: An ethnographic study of firefighting practices. In Proceedings of the 7th ACM conference on Designing interactive systems (pp. 184-192).

  Valkonen, P., & Liinasuo, M. (2010, October). Role playing with fire fighters: using a worst case scenario and verbal re-enactment in the role play. In Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries (pp. 805-808).

  Aaltonen, I., & Laarni, J. (2017). Field evaluation of a wearable multimodal soldier navigation system. Applied Ergonomics 63, 79-90.

  6: Crisis Informatics, Social Media and the Ethics of Co-Creation
  

  Leysia Palen, Sarah Vieweg, Jeannette Sutton, Sophia B. Liu, et al. Crisis Informatics: Studying Crisis in a Networked World. Proceedings of the Third International Conference on E‐Social Science (2007).

  Christian Reuter, Amanda Lee Hughes & Marc-André Kaufhold. 2018. Social Media in Crisis Management: An Evaluation and Analysis of Crisis Informatics Research. International Journal of Human–Computer Interaction, 34:4, 280-294.

  Reynolds, B., & W. Seeger. (2005). Crisis and emergency risk communication as an integrative model. Journal of health communication, 10(1), 43-55.

  Cristina Zaga. EUvsVirus: Ideating to Tackle the Covid-19 Crisis is not just about Tech, Blog Post, Medium, April 29, 2020.

  Optional Readings:

  Cristina Zaga & Peter-Paul Verbeek. 2020. Robots in the ‘Six-Foot Society’: Are Robotic Technologies too Human-Like? Blog Post, TechMed Magazine.

  Ukkusuri, S. V., Zhan, X., Sadri, A. M., & Ye, Q. 2014. Use of Social Media Data to Explore Crisis Informatics: Study of 2013 Oklahoma Tornado. Transportation Research Record, 2459(1), 110–118. 

  Nguyen, Long & Li, Jia & Pan, Zhenhe & Cao, Guofeng & Jin, Fang. 2019. Forecasting People's Needs in Hurricane Events from Social Network. IEEE Transactions on Big Data. PP. 1-1. 
  

  
  

  Part 2

  9.  Ethics, Politics & Practices of AI in Society

  Session 1:  Ethics and Politics of AI in Society

  The Hitchhiker’s Guide to AI Ethics (3-part series), B. Nalini, May – June 2019.
  

  AI Now 2017 Report, AI Now Institute at NYU, October 18, 2017.
  

  Additional Reference:

  The Politics of AI, Kate Crawford (video lecture), July 17, 2018.

  Session 2: AI Ethics in Practice: Designing for Ecosystems
  

  Nitin Sawhney. 2020. Te Awa Tupua: Sacred Rivers and Cooperative Urban AI Ecosystems. Workshop on Urban AI: Formulating an Agenda for the Interdisciplinary Research of Artificial Intelligence in Cities, Conference on Designing Interactive Systems (DIS 2020), July 6-20, 2020, Eindhoven, Netherlands.

  Rob Kitchin. 2016. The Ethics of Smart Cities and Urban Science. Phil. Trans. R. Soc. A 374: 20160115. 

  Additional Reference:

  Gender Shades project by Joy Buolamwini (video & interactive website), 2018.

  Session 3: Decolonizing AI & Rethinking Resistance

  Catherine D'Ignazio and Lauren F. Klein. 2020. Introduction: Why Data Science Needs Feminism. In Data Feminism. MIT Press.

  Shakir Mohamed, Marie-Therese Png and William Isaac. 2020. Decolonial AI: Decolonial Theory as Sociotechnical Foresight in Artificial Intelligence. Philosophy and Technology (405).

  Nani Jansen Reventlow. 2020. Data collection is not the solution for Europe’s racism problem. Al-Jazeera.

  Additional References:

  Joy Buolamwini, “AI, Ain’t I a Woman?”, Spoken word piece (2 min video) performed at Vision & Justice event at Radcliffe Institute for Advanced Study at Harvard University, April 26, 2019. Her response to algorithmic bias, or the fact that AI systems often either mischaracterize or fail to recognize dark-skinned faces. Joy Buolamwini, founder, Algorithmic Justice League, MIT Media Lab.   

  Catherine D’Ignazio, Feminist Data, Feminist Futures, Lecture (watch a 10 min excerpt from 14:50 onwards) at the Eyeo Festival, 2019. She examines the power in feminist imaginations and feminist futures, and the subject of her new book on Data Feminism. 

  Yeshimabeit Milner, Abolish Big Data, Lecture (watch a 10 min excerpt from 32:22 onwards) at the Newman Alumni Center, February 21, 2020. She is the founder of Data for Black Lives. 

  10. Resistance as Change: Power Dynamics, Social Movements & Design Facilitation
  

  Villaman, N. (2020). Fostering resistance: Acknowledging notions of power exertion and politics in design facilitation. Aalto University, Department of Design, Helsinki, Finland. DOI: 10.13140/RG.2.2.25566.87368 (11-19; 34-39; 44-45; 100-108)