Översikt

  • In this module, we'll cover design thinking tools for understanding user, customer and stakeholder needs and uncovering new opportunities for value creation. To bring this to life, we'll have the Communications Manager of Betolar, Melina Pinomaa, visit our class to talk about identifying value for different stakeholders of the company's low-carbon alternative to cement. In addition, we'll start working on the cases you have chosen.

    If you would like to learn more about the visiting case, Betolar, take a look at the 2021 Helsingin Sanomat article "Sementti on lentämistä suurempi ilmastopahis ja nyt sille on vaihtoehto" (in Finnish) or the Sitra 2021 case on Betolar (in English).


    Activities of the module

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    • Tillgänglig om: You are a(n) Studerande
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      Slides and recording Understanding (lecture) 3.3. Mapp
    • Tillgänglig om: You are a(n) Studerande
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      Slides: Understanding Workshop 8.3. Fil PDF
    • Tillgänglig om: You are a(n) Studerande
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      Recording of Understanding (workshop) 8.3.: What is Value? Fil MP4
    • Tillgänglig om: You are a(n) Studerande
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      Optional reading: HS article on Betolar (in Finnish) Fil PDF
    • Tillgänglig om: You are a(n) Studerande
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      Additional resource: The qualitative research interview (Qu and Dumay 2011) Fil PDF
    • Tillgänglig om: You are a(n) Studerande
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      Additional resource: Qualitative Interview Questions: Guidance for Novice Researchers (Roberts 2020) Fil PDF