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      Kappale 10 On hauskaa auttaa ystävää It is fun to help a friend File MP3
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      13. Listen to phone conversations and answer questions. File MP3

      14. Listen to the phone conversation again. What do these expressions mean?
      15. Listen to how Anna starts the conversation when she calls. How does she introduce herself? How does she present her case?

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      16. Listen to the small dialogues. What's the situation, where are we, who's talking? File MP3

      17. Listen to the conversations one more time and write about how the people in the conversations offer help.
      18. Come up with a couple of situations where you can offer help yourself. Write a small dialog about situations.