Topic outline

  • Materials - Project work

    • Some background material Folder

      Content

      • HSL customer satisfaction survey from 2018 (mostly still relevant) - original in Finnish
      • Automatic (not so good) English translation
      • Customer feedback session from 2021 by Taru Maamies, still relevant

    • Miro boards Page

      Get your Miro boards here!

    • Slides from 12.1 File PDF

      Note: Team allocation not updated in slides.

    • Interesting document: HSL budget for 2022 URL

      Unfortunately only in Finnish

    • HSL budget for 2023 URL

      And here is the next one, still only in Finnish

    • Session 2 slides Folder

      Silja Oinas - Nobina + weekly assignment.

    • Session 3 slides File PDF

      Includes weekly assignment 3

    • Session 4 slides File PDF
    • Session 5 slides Folder
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Materials - Guest lectures