Topic outline

    • Folder icon
      Some background material Folder
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      Content

      • HSL customer satisfaction survey from 2018 (mostly still relevant) - original in Finnish
      • Automatic (not so good) English translation
      • Customer feedback session from 2021 by Taru Maamies, still relevant

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      Miro boards Page
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      Get your Miro boards here!

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      Slides from 12.1 File
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      Note: Team allocation not updated in slides.

    • And here is the next one, still only in Finnish

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      Session 2 slides Folder
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      Silja Oinas - Nobina + weekly assignment.

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      Session 3 slides File
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      Includes weekly assignment 3

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      Session 4 slides File
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      Session 5 slides Folder
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