Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.
LEARNING OUTCOMES
Learning outcomes for this course, upon successful completion, include the ability to: 1) understand the essential concepts and processes of operations management, 2) determine operations management tasks from the business strategy and establish performance objectives, 3) plan and schedule capacity, equipment, materials and labor for a given level of activity and level of service, 4) measure and analyze operational quality, and 5) review and assess methods and strategies for improvement in operations.
Credits: 6
Schedule: 17.05.2021 - 04.06.2021
Teacher in charge (valid 01.08.2020-31.07.2022): Joan Lofgren
Teacher in charge (applies in this implementation): Max Finne
Contact information for the course (valid 16.04.2021-21.12.2112):
InstructorName and Profile |
Max
Max's |
Email Address |
max.finne@aalto.fi |
Office Hours |
Office |
CEFR level (applies in this implementation):
Language of instruction and studies (valid 01.08.2020-31.07.2022):
Teaching language: English
Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
Valid 01.08.2020-31.07.2022:
An examination of the essential concepts, methods and practices of operations management. Key topics covered include operations strategy, quality control, process design, capacity management, location and layout, planning materials, scheduling, just-in-time operations and performance measurement.
Assessment Methods and Criteria
Applies in this implementation:
Grading
Course
Requirements and ValuesWeighting (%)
or maximum pointsParticipation
/ Professionalism (individual)10%
Test
1 (individual)30%
Test
2 (individual)40%
Group
Presentation20%
Total
100
Conversion
scaleFinal
grade(official
scale)90
- 1005
80
- 894
70
- 793
60
- 692
50
- 591
0
- 490
Workload
Applies in this implementation:
ECTS GUIDELINES
This course is a 6 ECTS unit course,
following the ECTS (European Credit Transfer System) guidelines of Aalto University
School of Business. The number of hours the average student is expected to work
in the course is 160 (including in-class and out-of-class work).ECTS Student Workload
Number of Hours
Faculty-led engagement (May include synchronous sessions and asynchronous interaction,
e.g. viewing recorded lectures, distance teamwork and other peer
interaction such as threaded discussions.):45
Self-study hours (May
include acquisition of content and assignment completion.):115
Work with course materials, eg
required reading35
Exam preparation
25
Individual research & writing
25
Team projects (meetings, research,
preparation, etc.)30
Other
Total of all student workload hours
160
DETAILS
Study Material
Applies in this implementation:
Required Reading
Operations
Management
by Slack et al, published by Pearson, 6th, 7th, 8th
or 9th editionCases
are listed in the daily schedule of the course.TEXTBOOK POLICY
All required
textbooks and other course materials are the responsibility of the
student. It is the expectation of faculty
that all students will have access to the textbooks and other reading
material. If a student is not able to purchase his/her own copy of the
textbook or other required reading materials, it is nonetheless the student’s
responsibility to find a way to complete the reading for the course.
Prerequisites
Valid 01.08.2020-31.07.2022:
none
Registration for Courses
Valid 01.08.2020-31.07.2022:
The course is only for the Mikkeli Campus students and the registration is done at the Mikkeli study office.
Applies in this implementation:
COURSE PARTICIPATION
A hallmark of the Mikkeli program is student
engagement in the classroom, which for this course is an online learning
space. Students are expected to participate actively in the course and follow
lectures and other presentations, whether synchronous (“live”) or
asynchronous (recorded). Assignment deadlines will be enforced as for regular
courses. As always, faculty will evaluate your achievement of the learning
outcomes of the course through assessment methods approved by the program
director. A passive approach to the course will negatively affect your grade.
In practical terms, this means that the instructor for the course will take
attendance in the synchronous sessions. Any student who is absent for 25%
or more of the synchronous sessions may be dropped from the course. The
decision to drop a student from a course will be made by the instructor, who
will inform Mari Syväoja, Manager of Academic Operations: mari.syvaoja@aalto.fi.CODES OF CONDUCT
Academic
excellence and high achievement levels are only possible in an environment
where the highest standards of academic honesty and integrity are maintained.
Students are expected to abide by the Aalto University Code of Academic Integrity, other relevant codes and regulations, as
well as the canons of ethical conduct within the disciplines of business and
management education.In addition,
the BScBA Program has strict exam regulations in force which must be followed
in all test-taking situations.Additional Information
Operations Management is all about getting the product or service to
the customer on time. If you don’t, you lose the order, the customer, reputation,
your job, etc. On-time delivery of work is therefore critical.Work assignments delivered up to 2 hours later than
the agreed deadline will lose 20% of the grade for that piece of work and
will receive grade ZERO if delivered more than 2 hours late, unless an
extension is granted by the instructor (eg due to illness).Evaluation
of your participation/professionalism is based on the instructor’s best
judgment of your regular classroom involvement. Class participation is very
important in this course. Meaningful and frequent participation is rewarded;
but non-participants (just showing up for class) and "air time"
(simply talking to monopolize class time) are not. Good participation
involves regular quality contributions. The types of behavior that are
important and desired include: •Are the points you make relevant to the discussion?
Are they linked to the comments of others? •Do your comments show evidence of
analysis and understanding relevant issues and concepts/cases? •Do your
comments add to our understanding of the concepts? •Are you willing to
interact with other class members and the instructor?
FURTHER INFORMATION
Details on the schedule
Applies in this implementation:
Course Schedule
Synchronous Class:
9:00am-12:00noon
(Mikkeli time)Session
1 – May 17 (Monday)-Introductions, course overview, and general
administrative issues-Operations Management (Ch. 1)
Pre-Work
N/A
Session 2 – May 18 (Tuesday)
-Operations Performance (Ch. 2)
-Process Design (Ch. 6)
Pre-Work:
-Read
the following case: North West Constructive Bank-Read
the following case: Concept Design Services-Read
Chapters 1, 2 and 6Session 3 – May 19 (Wednesday)
-Planning
& Control (Ch. 10)-Capacity
Management (Ch.11)Pre-Work:
-Read
the following case: Fitness Plus (Part A) (Krajewski: chapter 4, pp. 183–184)-Read
Chapters 10 and 11Session 4 – May 20 (Thursday)
-Operations
Improvement (Ch.16)Pre-Work:
-Read
the following case: ARAPU-Read
Chapter 16Session 5 – May 21 (Friday)
-Inventory
Management (Ch. 13)-Review
and Orientation for Test 1Office Hours:
-12:00noon-13:00pm
Pre-Work:
-Read
Chapter 13Session 6 – May 24 (Monday)
-Test 1
Test
1 will be based on cumulative content covered up to hereSession
7 – May 25 (Tuesday)-Materials
Requirement Planning - MRP (Supplement to Ch. 14)Pre-Work:
-Read
Supplement to Chapter 14Session 8 – May 26 (Wednesday)
-Lean
Operations (Ch. 15)-Quality
Management (Ch. 17)Pre-Work:
-Read
Chapters 15, 17Session 9 – May 27 (Thursday)
-Operations
Strategy (Ch. 3)-Project
Management (Ch. 19)Pre-Work:
-Read
Chapters 3, 19Session 10 – May 28 (Friday)
Guest
lecture 1Session 11 – May 31 (Monday)
Guest
lecture 2Session 12 – June 1 (Tuesday)
-Supply
Chain Management (Ch. 12)Office Hours:
-12:00noon-13:00pm
Pre-Work:
-Read
the following case: LEGO-Read
Chapter 12Session 13 – June 2 (Wednesday)
-Test 2
Test
2 will be based on cumulative content covered up to hereSession 14 – June 3 (Thursday)
Group Presentation – Part A
Half of the groups (4–5)
will present on the first day of presentations and will be selected randomly
just before the presentation. All groups must be ready to present on the
first day of presentations.Session
15 – June 4 (Friday)Group Presentation – Part B
The
other half of the groups will present on the second day of presentations.