Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.


Students demonstrate knowledge of
major approaches to and recent research into intercultural communication
such key notions as culture, language and identity and how their different conceptualizations may impact research and practice
the effects of the global operating environment with its multilingual and multicultural challenges on communication practice

Students demonstrate skills in
analysing corporate situations with a combination of communicative, cultural, and managerial perspectives
addressing cultural diversity and multilingualism in both corporate and interpersonal communication
culturally intelligent attitude and behavior

Credits: 6

Schedule: 25.02.2019 - 05.04.2019

Teacher in charge (valid 01.08.2020-31.07.2022): Anne Kankaanranta

Teacher in charge (applies in this implementation): Anne Kankaanranta

Contact information for the course (valid 01.02.2019-21.12.2112):

CEFR level (applies in this implementation):

Language of instruction and studies (valid 01.08.2020-31.07.2022):

Teaching language: English

Languages of study attainment: English


  • Valid 01.08.2020-31.07.2022:

    The course focuses on the effects of the global operating environment on communication practice in general and multilingual and multicultural challenges in particular.

Assessment Methods and Criteria
  • Valid 01.08.2020-31.07.2022:

    Assignments 100%

  • Applies in this implementation:


    % of final grade



    Contribution in class



    Course work *,
    readings and contribution to class/group discussions

    Assignment 1


    Mon 4 March

    paper on research paradigms & practice

    Assignment 2   


    Mon 18 March

    Two reaction papers

    Assignment 3  


    Tue 2 April

    Book review
    & poster presentation

    Take-home exam


    9 April (exam opens on 5 April)

    All course

    * coursework involves four separate activities (marked from A to D, in schedule below)

    Detailed instructions for both course work and assignments will be available when registration has expired.

  • Valid 01.08.2020-31.07.2022:

    Contact teaching  24h
    Individual and team work 136h


Study Material
  • Valid 01.08.2020-31.07.2022:

    Indicated or provided by the instructor.

Substitutes for Courses
  • Valid 01.08.2020-31.07.2022:

    No substitutes.

Registration for Courses
  • Valid 01.08.2020-31.07.2022:

    via WebOodi

  • Applies in this implementation:

    Although attendance is mandatory only in our first class, it is warmly recommended, especially when we have visitors.

SDG: Sustainable Development Goals

    5 Gender Equality


Further Information
  • Valid 01.08.2020-31.07.2022:

    1. MIB/CS/IDBM, CEMS students 2. MIB/CS/IDBM minor students 3. Other BIZ students (incl. exchange students) 4. Other Aalto students

    The first session is mandatory.

    Max. number of students 50

  • Applies in this implementation:

    Although attendance is mandatory only in our first class, it is warmly recommended, especially when we have visitors.

Details on the schedule
  • Applies in this implementation:





    26 Feb

    Compulsory attendance

    Approaches to Intercultural communication

    Coursework A: ‘Culture’ in your

    Mon 4 March



    Assignment 1 (10%)   

    5 March

    Language and multilingualism in global business

    Discussion on Assignment 1 and
    Coursework B

    Logemann & Piekkari (2015)

    Kankaanranta et al. (2018)

    Coursework B: Description of
    critical incident

    12 March

    ’Cultural identity’

    Discussion on Coursework C

    Dr Toni-Matti Karjalainen, Academy
    Research Fellow, Aalto BIZ

    Heavy metal music and Finnish identity

    Karjalainen (2018)

    Jameson (2007)

    Coursework C: Digital story

    Mon 18 March



    Assignment 2    (15%)

    19 March


    Intercultural rhetoric, incl. ‘politeness’, in intercultural encounters

    Ms Riitta Laine, Senior Adviser
    Ms Sanna Silvennoinen,
    Account Supervisor,
    Pohjoisranta BCW

     Case exercise on global business

    Mauranen (2000)

    Ly (2016)


    26 March

    Working in a diverse and multilingual environment

    Feedback on Assignment 2

    Ms Pia Friberg, Director, Corporate
    Communications, Cargotec Corporation

    Managing a multinational organization’s communications

    Aritz & Walker (2014)

    Klitmøller & Lauring (2013)



    Fri 29 March



    Coursework D:
    Executive summary

    2 April

    Poster session

    Wrap-up of the


    Assignment 3    (30%)

    5-9 April


    Take-home exam (30%)