Credits: 6

Schedule: 25.02.2019 - 05.04.2019

Teacher in charge (valid 01.08.2018-31.07.2020): 

Anne Kankaanranta

Contact information for the course (applies in this implementation):

Teaching Period (valid 01.08.2018-31.07.2020): 

Period IV (2018-2019), Otaniemi campus
Period IV (2019-2010), Otaniemi campus

Learning Outcomes (valid 01.08.2018-31.07.2020): 

Students demonstrate knowledge of
• major approaches to and recent research into intercultural communication
• such key notions as ‘culture’, ‘language’ and ‘identity’ and how their different conceptualizations may impact research and practice
• the effects of the global operating environment with its multilingual and multicultural challenges on communication practice

Students demonstrate skills in
• analysing corporate situations with a combination of communicative, cultural, and managerial perspectives
• addressing cultural diversity and multilingualism in both corporate and interpersonal communication
• culturally intelligent attitude and behavior

Content (valid 01.08.2018-31.07.2020): 

The course focuses on the effects of the global operating environment on communication practice in general and multilingual and multicultural challenges in particular.

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

Contribution in class 15%
Individual and team assignments 85%

Elaboration of the evaluation criteria and methods, and acquainting students with the evaluation (applies in this implementation): 


% of final grade



Contribution in class



Course work *,
readings and contribution to class/group discussions

Assignment 1


Mon 4 March

paper on research paradigms & practice

Assignment 2   


Mon 18 March

Two reaction papers

Assignment 3  


Tue 2 April

Book review
& poster presentation

Take-home exam


9 April (exam opens on 5 April)

All course

* coursework involves four separate activities (marked from A to D, in schedule below)

Detailed instructions for both course work and assignments will be available when registration has expired.

Workload (valid 01.08.2018-31.07.2020): 

Contact teaching  24h
Individual and team work 136h

Study Material (valid 01.08.2018-31.07.2020): 

Indicated or provided by the instructor.

Substitutes for Courses (valid 01.08.2018-31.07.2020): 

Corporate Communication in Global Contexts 75E21000

Grading Scale (valid 01.08.2018-31.07.2020): 


Registration for Courses (valid 01.08.2018-31.07.2020): 

via WebOodi

Further Information (valid 01.08.2018-31.07.2020): 

1. MIB/CS/IDBM, CEMS students 2. MIB/CS/IDBM minor students 3. Other BIZ students (incl. exchange students) 4. Other Aalto students

The first session is mandatory.

Max. number of students 50 (incl. JOO students)

Additional information for the course (applies in this implementation): 

Although attendance is mandatory only in our first class, it is warmly recommended, especially when we have visitors.

Details on the schedule (applies in this implementation): 





26 Feb

Compulsory attendance

Approaches to Intercultural communication

Coursework A: ‘Culture’ in your

Mon 4 March



Assignment 1 (10%)   

5 March

Language and multilingualism in global business

Discussion on Assignment 1 and
Coursework B

Logemann & Piekkari (2015)

Kankaanranta et al. (2018)

Coursework B: Description of
critical incident

12 March

’Cultural identity’

Discussion on Coursework C

Dr Toni-Matti Karjalainen, Academy
Research Fellow, Aalto BIZ

Heavy metal music and Finnish identity

Karjalainen (2018)

Jameson (2007)

Coursework C: Digital story

Mon 18 March



Assignment 2    (15%)

19 March


Intercultural rhetoric, incl. ‘politeness’, in intercultural encounters

Ms Riitta Laine, Senior Adviser
Ms Sanna Silvennoinen,
Account Supervisor,
Pohjoisranta BCW

 Case exercise on global business

Mauranen (2000)

Ly (2016)


26 March

Working in a diverse and multilingual environment

Feedback on Assignment 2

Ms Pia Friberg, Director, Corporate
Communications, Cargotec Corporation

Managing a multinational organization’s communications

Aritz & Walker (2014)

Klitmøller & Lauring (2013)



Fri 29 March



Coursework D:
Executive summary

2 April

Poster session

Wrap-up of the


Assignment 3    (30%)

5-9 April


Take-home exam (30%)



Registration and further information