Credits: 5

Schedule: 08.01.2019 - 09.04.2019

Contact information for the course (applies in this implementation): 

Schedule: 10.01.2019 - 03.04.2019 

Teaching Period: III-IV (Spring 2019) 

Credits: 5 

Teacher: Pekka Töytäri 

Registration for the course and additional Information in Oodi:

Description of the course

Current and future teaching

Future examinations


Teaching Period (valid 01.08.2018-31.07.2020): 

III-IV spring (2018-2019, 2019-2020)

Learning Outcomes (valid 01.08.2018-31.07.2020): 

The student learns 1) how to analyze industrial service operations from both the service user and service provider perspectives; 2) how to design industrial service operations that effectively improve asset management and productivity for both service users and providers.

Content (valid 01.08.2018-31.07.2020): 

Service systems, service adoption, industrial services, asset management, service supply networks, performance management, service planning and fulfillment, information systems, digital service operations. Variable contents: visiting lectures, updated article selection.

Assessment Methods and Criteria (valid 01.08.2018-31.07.2020): 

Case assignments, exam and term paper.

Workload (valid 01.08.2018-31.07.2020): 

Lectures 32 h.

Study Material (valid 01.08.2018-31.07.2020): 

Lecture material, articles, cases.

Substitutes for Courses (valid 01.08.2018-31.07.2020): 

Replaces courses TU-22.1321/2/5,TU-E2010 and TU-E2011.

Prerequisites (valid 01.08.2018-31.07.2020): 

TU-A1100 Tuotantotalous 1/TU-A1200 Grundkurs i Produktionsekonomi. Other industrial management courses are recommended.

Registration for Courses (valid 01.08.2018-31.07.2020): 

Participation requires that the course is included in the personal study plan of the student (HOPS) - the more extensive course version must be in included in either 1) major or 2) minor studies of the student. The number of the participants can be limited on these grounds.


Registration and further information