Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.

LEARNING OUTCOMES

Work in multidisciplinary project teams

Combine the technology, human and business perspectives

Apply service design methods into a transdisciplinary brief

Analyse service ecosystems

Evaluate design opportunities based on stakeholder value.

Credits: 3

Schedule: 15.09.2020 - 08.10.2020

Teacher in charge (valid 01.08.2020-31.07.2022): Andrea Bandoni de Oliveira

Teacher in charge (applies in this implementation): Andrea Bandoni de Oliveira, Jane Vita Costa

Contact information for the course (applies in this implementation):

CEFR level (applies in this implementation):

Language of instruction and studies (valid 01.08.2020-31.07.2022):

Teaching language: English

Languages of study attainment: English

CONTENT, ASSESSMENT AND WORKLOAD

Content
  • Valid 01.08.2020-31.07.2022:

    This is a learning by doing course. Students will be given a challenge to solve by using the service design approach and methods. The challenge will focus on finding a new application of technology in a specific moment in people's lives.

    Students will work in multidisciplinary teams, mixing students from different schools, skills, demographics, degrees and interests. Every week we will use different perspectives:

    Week 1. Human perspective

    Week 2. Technology perspective

    Week 3. Business perspective

    Week 4. Final presentation

Assessment Methods and Criteria
  • Valid 01.08.2020-31.07.2022:

    80% Attendance mandatory
    Individual participation in contact teaching sessions and contribution to group work
    Group assignments and in-class exercises 
    Group final presentation

Workload
  • Valid 01.08.2020-31.07.2022:

    4 weeks.

    Workshops, lectures and tutorials ( contact teaching) = 24h
    Assignments and group work = 57h
    Total amount of hours = 81h / 3ECT

DETAILS

Study Material
  • Valid 01.08.2020-31.07.2022:

    To be detailed later.

Prerequisites
  • Valid 01.08.2020-31.07.2022:

    Open minded attitude and a will to work collaboratively in mixed teams project work.

SDG: Sustainable Development Goals

    9 Industry, Innovation and Infrastructure

    17 Partnerships for the Goals