AAN-C1013 - Service design tools for creating change, Lecture, 17.1.2022-28.3.2022

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Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.

LEARNING OUTCOMES

After the course, students will be

  • familiar with the service design process and selected key tools
  • able to deconstruct experiences and analyze related user data
  • able to apply selected tools to design experiences based on identified needs
  • design small scale experiments to test generated concepts
  • take an active role in developing the communities they are involved in

Credits: 5

Schedule: 17.01.2022 - 28.03.2022

Teacher in charge (valid for whole curriculum period):

Teacher in charge (applies in this implementation): Tua Björklund

Contact information for the course (applies in this implementation):

CEFR level (valid for whole curriculum period):

Language of instruction and studies (applies in this implementation):

Teaching language: English. Languages of study attainment: English

CONTENT, ASSESSMENT AND WORKLOAD

Content

  • valid for whole curriculum period:

    In this interdisciplinary course, students will work to analyze and redesign Aalto student experiences using service design tools. The course is open to all Aalto bachelor level students, where the diverse perspectives are utilized in class. The majority of the course workload comes from applying the introduced tools between workshops.

     

Assessment Methods and Criteria

  • valid for whole curriculum period:

    Participation in workshops and quality and completion of assignments. The workshops are mandatory due to the in-class collaboration.

Workload

  • valid for whole curriculum period:

    Participation in collaborative workshops, related individual assignments and showcasing the experience redesign.

DETAILS

Substitutes for Courses
Prerequisites
SDG: Sustainable Development Goals

    4 Quality Education

    9 Industry, Innovation and Infrastructure

FURTHER INFORMATION

Further Information

  • valid for whole curriculum period:

    Toinen opettaja (Kirjavainen Senni) siirretty pois vastuuopettajista. Vastuuopettajia voi olla vain yksi

    Teaching Period:

    2020-2021 Spring III-IV

    2021-2022 Spring III-IV

    Course Homepage: https://mycourses.aalto.fi/course/search.php?search=AAN-C1013

    Registration for Courses: In the academic year 2021-2022, registration for courses will take place on Sisu (sisu.aalto.fi) instead of WebOodi.

    WebOodi

Rules of Conduct - Students´ Rights and Responsibilities (in force from 1 August 2020)

Aalto University Code of Academic Integrity and Handling Violations Thereof