Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.


Student knows how to identify operational constraints in current operations and services and to design solutions using emerging digital technologies to address those constraints.
Student can identify the limitations of state of the art operations management practices and critically evaluate improvement proposals.
Students understand design thinking and are able to apply innovation management concepts and frameworks for innovative operations management.

Credits: 5

Schedule: 16.09.2021 - 28.12.2021

Teacher in charge (valid for whole curriculum period):

Teacher in charge (applies in this implementation): Jan Holmström, Jan Holmström, Jaakko Siltaloppi

Contact information for the course (applies in this implementation):

CEFR level (valid for whole curriculum period):

Language of instruction and studies (applies in this implementation):

Teaching language: English. Languages of study attainment: English


  • valid for whole curriculum period:

    The course is built around a number of real-life innovative solutions in operations and services. These solutions are presented by invited guest lecturers from industry and research groups. The students are this way - in class - taken to the cutting-edge of practice by the guest lecturer and challenged to address a current innovation problem. In doing so, the students will propose a real-life innovative solution.
    Students will in groups work on one specific innovation problem, and evaluate solution proposals to all others presented in the course. Both solution and evaluation activities are conducted in a group. In class, innovation management theory is introduced and discussed in the context of the innovation problems and solution proposals.
    An individual concluding assignment allow students to synthesize and reflect on the full course work.

Assessment Methods and Criteria
  • valid for whole curriculum period:

    Students are assessed based on their group activities (solving the innovation task, evaluations of other student group's solution proposals) and individual work (application of innovation management theory for synthesis and reflection).

  • valid for whole curriculum period:

    Thematic sessions, including visiting lectures and student presentations 44h; group activity 30h; individual pre-assignment and concluding assignment 60h.


Study Material
  • valid for whole curriculum period:

    Study materials present students with tools and theoretical frameworks for problem framing, design proposal development and evaluation.

Substitutes for Courses


Further Information
  • valid for whole curriculum period:

    Teaching Period:

    2020-2021 Autumn I-II
    2021-2022 Autumn I-II

    Course Homepage:

    Registration for Courses: In the academic year 2021-2022, registration for courses will take place on Sisu ( instead of WebOodi.

    Registration through WebOodi. The number of students admitted to the course is limited. Students are given priority as follows: 1) Master s students in Industrial Engineering and Management program, 2) exchange students in the Industrial Engineering and Management Master s program, and 3) other students.