Kursens beskrivning

LEARNING OUTCOMES

Students will develop skills to design, map and analyze processes in both manufacturing and service contexts. Through hands-on exercises, simulations and assignments, students will understand how process design and factors internal and external to a process impact process flow and process performance and how changes in the process impact these. After the course, students are able to both design efficient new processes as well as improve existing processes based on analytical tools.

Credits: 6

Schedule: 25.10.2022 - 09.12.2022

Teacher in charge (valid for whole curriculum period):

Teacher in charge (applies in this implementation): Max Finne

Contact information for the course (applies in this implementation):

Max Finne, Responsible teacher

max.finne@aalto.fi

https://people.aalto.fi/max.finne

Office: T207

Office Hours by appointment

 

Yuxi Hou, Teaching Assistant

yuxi.hou@aalto.fi

CEFR level (valid for whole curriculum period):

Language of instruction and studies (applies in this implementation):

Teaching language: English. Languages of study attainment: English

CONTENT, ASSESSMENT AND WORKLOAD

Content

• valid for whole curriculum period:

  This is a capstone course. The course focuses on different tools and theories for process design, mapping, analysis and improvement. Topics include, for example, process design and layout, management of process variability, process mapping and improvement, statistical process control, lean operations and supply chain strategy.

Assessment Methods and Criteria

• valid for whole curriculum period:

  Games and assignments
  Exam

• applies in this implementation

  70% Games and assignments (consists of the following)

  30% Submission of solutions for 4 cases in Power Point format (lectures 2, 3, 6, 7, 9)
  10% Presentation of a case solution in class (lectures 2, 3, 6, 7, 9)
  5% Process Analytics tutorial (lecture 4)
  5% System Utilization in Service Management simulation (lecture 6)
  5% Multiple Server Queues simulation (lecture 9)
  5% Global Supply Chain simulation (lecture 10)
  10% Reflection essay of the key learnings from the simulations throughout the course

  30% Exam

  Attention: You need to pass the exam (score at least 50%) to pass the course.

  1% Extra point available for those students that answer the course feedback.

  
  

Workload

• valid for whole curriculum period:

  Contact teaching
  Independent and group work
  Exam

DETAILS

Study Material

• applies in this implementation

  Course textbooks (selected chapters from the following):

  Matching Supply with Demand: An Introduction to Operations Management, 4th Edition by Gerard Cachon and Christian Terwiesch. McGraw Hill Education. ISBN10: 0078096650 ISBN13: 9780078096655

  Operations Management: Processes and Supply Chains, Global Edition, 13th Edition by Lee Krajewski, Manoj Malhotra and Larry Ritzman. ISBN10: 129240986X ISBN13: 9781292409863

  NOTE: Chapters included in readings are marked below under the lecture they mainly correspond with. Further, the course has a focus on learning-by-doing, which means that the delivery emphasises heavily hands-on exercises, simulations and assignments. This means that the textbooks are used to support learning, while active participation in class throughout the course is a necessary requirement for learning and passing the course.

  Cases (click the relevant case highlighted in blue colour for a web link to the pdf)

  Lecture 2:                                Northwest Constructive Bank                                                                                                                                                                  ARAPU

  Lecture 3:                                ZARA: The world's largest fashion retailer

  Lecture 6:                                Lego: Consolidating distribution (A)

  Lecture 7:                                Lean Manufacturing Initiatives at Boeing

  Lectures 9:                              Alpro: Sustainable Soybean Supply Chain

  
  

Substitutes for Courses

• valid for whole curriculum period:

  Substitutes for Courses

Prerequisites

• valid for whole curriculum period:

  Prerequisites

SDG: Sustainable Development Goals

1 No Poverty

8 Decent Work and Economic Growth

9 Industry, Innovation and Infrastructure

FURTHER INFORMATION

Further Information

• valid for whole curriculum period:

  Teaching Language : English

  Teaching Period : 2022-2023 Autumn II
  2023-2024 Autumn II

Details on the schedule

• applies in this implementation

  See the table on the course MyCourses front page.
  

Beskrivning