Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.

LEARNING OUTCOMES

You understand the role of IS in organizations and fundamental concepts related to information technology governance and service management, remember the basics of the relevant frameworks and process models in the area.

Credits: 5

Schedule: 26.10.2022 - 30.11.2022

Teacher in charge (valid for whole curriculum period):

Teacher in charge (applies in this implementation): Kari Hiekkanen

Contact information for the course (applies in this implementation):

CEFR level (valid for whole curriculum period):

Language of instruction and studies (applies in this implementation):

Teaching language: English. Languages of study attainment: English

CONTENT, ASSESSMENT AND WORKLOAD

Content
  • valid for whole curriculum period:

    Different strategic approaches to usage and management of information in organizational contects. The fundamentals of IT Governance and IT Service Management. Current industry best practises and frameworks, such as ITIL, Cobit, ValIT.

Assessment Methods and Criteria
  • valid for whole curriculum period:

    Agreed separately.

Workload
  • valid for whole curriculum period:

    Lectures, reading materials, individual assignments

DETAILS

Substitutes for Courses
Prerequisites
SDG: Sustainable Development Goals

    8 Decent Work and Economic Growth

    9 Industry, Innovation and Infrastructure

    11 Sustainable Cities and Communities

    12 Responsible Production and Consumption

FURTHER INFORMATION

Further Information
  • valid for whole curriculum period:

    Teaching Language : English

    Teaching Period : 2022-2023 Autumn II
    2023-2024 Autumn II

    Enrollment :

    Registration for Courses: Sisu (sisu.aalto.fi)