ISM-C4008 - Service Creation, Lecture, 27.5.2024-30.8.2024

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Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.

LEARNING OUTCOMES

Service Creation course is an invitation to hands-on experimentation with the process of Service Design – with a twist towards experimental, concrete, collaborative, and visual ways of working. During the course, you will be provided with the theoretical, practical and technical tools, methods, and skills to develop services. Make your work a study of the meaning, value, and visual as well as an exercise in visualizing what you see, learn, and want to communicate!

 

Credits: 6

Schedule: 27.05.2024 - 30.08.2024

Teacher in charge (valid for whole curriculum period):

Teacher in charge (applies in this implementation): Victor de Bruin

Contact information for the course (applies in this implementation):

CEFR level (valid for whole curriculum period):

Language of instruction and studies (applies in this implementation):

Teaching language: English. Languages of study attainment: English

CONTENT, ASSESSMENT AND WORKLOAD

Content

  • valid for whole curriculum period:

    Learning objectives:
    Practice the mindsets and methods of Service Design to produce tangible prototyping results quickly
    Understand the fundamentals of prototyping
    Gain practical skills in professional design and prototyping software
    Understanding the fundamentals of visual design

Assessment Methods and Criteria

  • valid for whole curriculum period:

    Class participation
    Team project
    Weekly assignments

Workload

  • valid for whole curriculum period:

    Total 160 h (6 ECTS)
    Lectures 42 h
    Independent and teamwork: 118 h
    Compulsory attendance, max. 3 absences

DETAILS

Study Material

  • valid for whole curriculum period:

    Articles and other materials provided on the course.

Substitutes for Courses
Prerequisites

FURTHER INFORMATION

Further Information

  • valid for whole curriculum period:

    Teaching Language : English

    Teaching Period : 2022-2023 Summer
    2023-2024 Summer

    Enrollment :

    Registration for courses will take place on Sisu (sisu.aalto.fi). Course available as a part of the Information & Service Business track of the Information Technology Program. Application to the program through itp.aalto.fi.

Rules of Conduct - Students´ Rights and Responsibilities (in force from 1 August 2020)

Aalto University Code of Academic Integrity and Handling Violations Thereof