LEARNING OUTCOMES
After completing the course, students are able to:
-Comprehend the multidimensional concept of quality
-Explain the relevance of quality in business
-Identify the basics of quality standardized systems
-Model processes and evaluate their performance
-Identify and choose appropriate measures for quality
-Identify typical quality tools
-Apply quality tools for problem-solving
Credits: 3
Schedule: 01.06.2024 - 31.07.2024
Teacher in charge (valid for whole curriculum period):
Teacher in charge (applies in this implementation): Jere Lehtinen
Contact information for the course (applies in this implementation):
CEFR level (valid for whole curriculum period):
Language of instruction and studies (applies in this implementation):
Teaching language: English. Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
valid for whole curriculum period:
The course on process and quality management covers the basic knowledge of:
-What quality is
-What high-quality action and quality management require as part of business management
-How quality control can be implemented in companies
The course includes an overview of basic quality management methods, process management, quality management systems, and performance measurement.
During the course, students practice key skills in quality management such as process modeling, the fundamentals of quality control, and the use of quality tools.
Assessment Methods and Criteria
valid for whole curriculum period:
Each exercise/assignment is graded on a scale of 0-5 or pass/fail. Detailed criteria for each exercise/assignment will be published later. Final grade is calculated based on the individual exercise/assignment grades.
Workload
valid for whole curriculum period:
The course is a self-study course (independent of time and place, flexible pace) that consists of:
-Studying course literature
-Completing exercises and assignmentsPassing the course requires passing all exercises and assignments
Responsible teacher offers support on request during the course.
DETAILS
Substitutes for Courses
valid for whole curriculum period:
Prerequisites
valid for whole curriculum period:
SDG: Sustainable Development Goals
12 Responsible Production and Consumption
9 Industry, Innovation and Infrastructure
8 Decent Work and Economic Growth
FURTHER INFORMATION
Further Information
valid for whole curriculum period:
Language of instruction: English
Teaching period: 2023-2024: Summer