LEARNING OUTCOMES
The objective of this course is to introduce students to the theories and practical approaches of digital and sustainable service design. After this course the student will:
- understand the concepts of service and digital service
- understand and can explain what service design is, when and where it can be applied and how it is related to product management
- be familiar with basic tools and processes of digital service design
- understand the concepts of sustainability and circular economy and can apply those in the context of digital service design
Credits: 6
Schedule: 07.01.2025 - 13.02.2025
Teacher in charge (valid for whole curriculum period):
Teacher in charge (applies in this implementation): Niina Mallat
Contact information for the course (applies in this implementation):
CEFR level (valid for whole curriculum period):
Language of instruction and studies (applies in this implementation):
Teaching language: English. Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
valid for whole curriculum period:
The course will focus on digitalization of services, service design theories and practices as well as sustainability in the context of service design.
Assessment Methods and Criteria
valid for whole curriculum period:
The course evaluation is based on learning diaries and assignments
Workload
valid for whole curriculum period:
Lectures and assignments
DETAILS
Study Material
valid for whole curriculum period:
Materials on the course home pages
Substitutes for Courses
valid for whole curriculum period:
Prerequisites
valid for whole curriculum period:
SDG: Sustainable Development Goals
4 Quality Education
9 Industry, Innovation and Infrastructure
12 Responsible Production and Consumption
FURTHER INFORMATION
Further Information
valid for whole curriculum period:
Teaching Language: English
Teaching Period: 2024-2025 Spring III
2025-2026 Spring III