Exam questions
Following is the list of questions that covers all the lectures delivered in the course. Please prepare all the listed questions thoroughly. In exams, you will get only 3 questions from the following list to answer. Good Luck!
- How does methodological triangulation improve validity of a usability study?
- What are the strengths and weaknesses of the heuristic evaluation method?
- What way would you decide which set of usability heuristics you would use in an evaluation of a product’s usability?
- Describe three different methods that can be used to measure effectiveness.
- Describe three different methods that can be used to measure efficiency.
- Describe three different methods that can be used to measure satisfaction.
- What are the pros and cons of a narrow research question?
- Describe three ways with which you can help the usability study participant act naturally in a lab setting.
- Let’s imagine that you will be evaluating the standard mobile-based SMS editor. Invent three different research questions (one open-ended, one close-ended, and one yes/no question) that a heuristic evaluation could address. For each research question, explain the reason why it would be considered a good question.
- Let’s image that you will be evaluating the standard mobile-based SMS editor. Invent three different research questions (one open-ended, one close-ended, and one yes/no question) that an empirical usability evaluation could address. For each research question, explain the reason why it would be considered a good question.
- Present three different biases / validity threats in usability tests with users and how they can be overcome.
- Why are scenarios so important in both walkthroughs and empirical usability evaluations?
- Develop a brief scenario that can presented to the users to test the usability of a social map application.
- How can be usability problems related to the gulf of evaluation be studied?
- How can be usability problems related to the gulf of execution be studied?
- It is better to carry out the expert evaluation first and only after that the empirical evaluation. Why?
- Using the concepts of reliability and/or validity, explain why it is a good idea that a heuristic evaluation is carried out by 3–5 evaluators.
- What is think aloud protocol? How is it applied within the context of usability testing?
- Consider a heart rate monitoring machine installed in a hospital. Briefly describe three critical aspects of usability from the perspective of nursing staff and patients. Explain why you identified these aspects in particular.
- List down any three Nielsen's usability heuristics, and briefly explain each of them with an example.
- What would be your sampling (recruitment) strategy if you intend to test a newly designed ATM?