TU-E2013 - Service Operations Management D, 11.01.2021-13.04.2021

Topic outline

• Learning diaries
  • Select activity MODULE 1: Learning diary "Service economy"

    

    MODULE 1: Learning diary "Service economy" Questionnaire

    Completion

    Students must

    

    Student must submit this questionnaire to complete it
  • Select activity MODULE 2: Learning diary "Value creation by service"

    

    MODULE 2: Learning diary "Value creation by service" Questionnaire

    Completion

    Students must

    

    Student must submit this questionnaire to complete it
  • Select activity MODULE 3: Learning diary "Customer-centric service systems"

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    Not available unless: You are a(n) Student ...

    Not available unless:

    • You are a(n) Student
    • Your User account contains (use: aalto.fi) contains aalto.fi

    

    MODULE 3: Learning diary "Customer-centric service systems" Quiz

    This is the learning diary for Module 3 with a different 'design' than previous two had.

    If you submit multiple attempts, only the last one is evaluated.

  • Select activity MODULE 4: Learning diary "Service solutions"

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    • You are a(n) Student
    • Your User account contains (use: aalto.fi) contains aalto.fi

    

    MODULE 4: Learning diary "Service solutions" Quiz

    If you submit multiple attempts, only the last one is evaluated.
    

  • Select activity MODULE 5: "Learning diary "Service Ecosystems"

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    • You are a(n) Student
    • Your User account contains (use: aalto.fi) contains aalto.fi

    

    MODULE 5: "Learning diary "Service Ecosystems" Quiz

    If you submit multiple attempts, only the last one is evaluated.
    

  • Select activity MODULE 6: Learning diary "Service Transformation"

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    Not available unless:

    • You are a(n) Student
    • Your User account contains (use: aalto.fi) contains aalto.fi

    

    MODULE 6: Learning diary "Service Transformation" Quiz

    If you submit multiple attempts, only the last one is evaluated.