Topic outline

  • WEEK 3: Business perspective

    This week aims to get feedback from potential users and learn what could be improved in your service idea. In parallel, we will define the service model as an ecosystem solution that needs to be integrated with other (service) partners and bring value to people, tech partners and service providers.   

    29.09 Service ecosystems 
    Introduction to business ecosystems to explore potential scenarios with different partners for the future Service. Discussion of the reading task.

    01.10 User journeys & Use case scenarios
    Refining the service concept based on use case scenarios and user journeys techniques that helps to articulates value for all stakeholders involved 

     

    Assignments

    ·       Concept sheet – DL 01.10

    ·       Finalise the storyboard & Prepare for final presentation – DL 06.10

     

    Please check the 'Assignments' file for the detailed description 

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WEEK 2: Technology perspective
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WEEK 4: Final presentations