Welcome to the Service Business Strategy – course!This course is a hybrid online course that consists of independent self-learning and online group work. The independent self-learning part consist of four reading packages scheduled around the assignments to be returned. In addition, we have a group work. Group work includes three online sessions. Please notice, that attending to group work is mandatory to complete the course. There are no other lectures in this course, except the ones mentioned below.The sessions are:- KICK-OFF session (13.01.2022, 9-10:30 a.m.) in which, group work (Lean Service Creation - project) is introduced and participants are divided into groups. Zoom link: https://aalto.zoom.us/j/69991677484- MIDTERM CLINIC (27.1.2022, 9-10 a.m.) in which groups may ask questions and feedback regarding their work. THIS SESSION IS VOLUNTARY. Zoom link: https://aalto.zoom.us/j/62195008912- PRESENTATION session (16.02.2022, 9-11 a.m. or shorter, depending on the number of course participants) in which, groups present their work and give feedback to other groups. Zoom link: https://aalto.zoom.us/j/61046867038In KICK-OFF and PRESENTATION sessions attendance is mandatory. All the sessions are held in zoom and the zoom-links will be available on this page.Also, the course includes Pre-Assignment, which deadline will be at the first week of the course, 11.1.2022. Submitting the pre-assignment is mandatory to attend the course. From the Course Book / Syllabus, you'll find the instructions and assessment criteria for the assignment.
COURSE BOOK / SYLLABUS
From the Course Book / Syllabus you’ll find all the course instructions.
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