Topic outline

  • Welcome!

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    This course aims to give you a clear insight into effective oral and written business communication in a fast-paced global business environment. It provides you with the opportunity to develop your own workplace communication skills. It's a highly interactive and task-oriented course. Case analyses, written assignments and individual and team presentations will allow you to put into practice the theoretical concepts introduced during the course. Peer and lecturer feedback will give you a clear picture of your current communication skills and how you can improve. 

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      A1 Written Request (10%) Assignment

      The final version of this group assignment is due by 13.00 on Wednesday 5 January. Please submit it here. 

      Download here both the full assignment instructions and evaluation rubrics for this assignment. 

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      A2a Individual Presentation Strategy Outline (15%) Assignment
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      A3 In-class Test - QUIZ
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      You have 45 minutes to complete the quiz and review the correct answers. After this, the quiz will be closed.

      There are 40 multiple-choice questions.

      Each question has 1 or 2 correct answers. 

      Grading:

      Each question is graded on a scale of 0 to 1. 

      To achieve 1 point for a question, you have to select the correct answer, or answers, and have no wrong answers.

      • If a question has one right answer and you select it correctly, you get 1 point (as the correct answer is worth 1 point). However, if you also choose another answer, which is incorrect, you get 0.67 points (the correct answer being 1 point, the wrong answer leading to a reduction of -0.33 points).

      • If a question has two right answers and you select both correctly, you get 1 point (because each correct answer is worth 0.5). However, if you choose one right answer and one wrong answer you get 0 (the correct answer being 0.5 points, the wrong answer being -0.5 points).

      The overall quiz score will be graded out of 10 (because it is worth 10%). 

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      A3 In-class WRITTEN TASK Assignment
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      In class, you will be given a scenario in which you will be required to apply your knowledge of effective business writing. Write into a Word document and save it. Make sure your name is clear in the file name. Submit your written task here. 

      Worth 20%. 

      Time limit: 45 minutes max.

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      A4 Team Presentation - Final Assignment
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      A5 Individual Critical Appraisal Assignment
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      Requirement 6: Preparedness for class + Contribution to group activities (worth 10%) Assignment
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      Team 1 team presentation video URL
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