Topic outline

  • Welcome!

    Here you will find all the information needed to complete this course. 

    Please note, we have 6 in-class sessions (Weeks 1,2 and 4) and 1 virtually assisted (Week 3). 
    If you cannot come to the classes, of course, we will try our best to give you a good way to access the content. 

    Week 1: Tue 13.9.22, Thu 15.9.22, both 15:15-18:00  - Design Challenge and Human Perspective 

    Week 2: Tue 20.9.22, Thu 22.9.22, both 15:15-18:00 - Business and Technology Perspective

    Week 3: Tue 27.9.22, Thu 29.9.22, both 15:15-18:00 - Service Prototyping and Validation (Group work, guided from remote / Zoom link TBD )

    Week 4: Tue 4.10.22, Thu 6.10.22, both 15:15-18:00 - Final Presentation

    Location: Otakaari 1, Kandidaattikeskus, room M134

    Miro board: https://miro.com/app/board/uXjVPYAN45E=/?share_link_id=852056802565
    Password: course2022

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    More about the course

    In this course, you will get your hands-on Service Design practice and explore the idea of designing services that add value to specific life events. You and/or your team will create a Service with the purpose to solve a challenge with the use of emerging technologies. Check Design Challenge and Assignments. 

    Students will work in multidisciplinary teams, mixing students from different schools, skills, demographics, degrees and interests. Every week we will advance in the creation of a Service Concept enabled by emerging technology:

    Week 1. Design Challenge and Human Perspective

    Week 2. Technology Perspective and Business Perspective

    Week 3. Service Prototyping and Validation (Group work, guided from remote / Zoom link TBD )

    Week 4. Final presentation

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    Evaluation

    Fail / Pass

    80% Attendance

    In this course, attendance is mandatory. The maximum number of absences is two course sessions out of eight.
    Please, make sure that you have all the dates marked on your calendar!
    Completed assignments delivered on time
    Active participation in on-line and contact teaching sessions and group work
    Group final presentation delivered on time