MUO-C0141 - Designing Services with Emerging Technologies, Lecture, 13.9.2022-6.10.2022

Topic outline

• Resources
  Here you will find all the resources needed and readings for the course.

  • Select activity Pre-readings

    

    Pre-readings Folder

    Here you will find required pre-readings for the course.

  • Select activity (recommended) A Framework of JTBD Questions

    

    (recommended) A Framework of JTBD Questions File PDF

    Completion

    Students must

    

    Mark as done
  • Select activity (recommended) Service Design, practical access to an evolving field by Stefan Moritz

    

    (recommended) Service Design, practical access to an evolving field by Stefan Moritz File PDF

    Completion

    Students must

    

    Mark as done
  • Select activity (required) Service design and the emergence of a second economy by Jeanette Blomberg and Susan Stucky

    

    (required) Service design and the emergence of a second economy by Jeanette Blomberg and Susan Stucky File PDF

    Completion

    Students must

    

    Mark as done
  • Select activity (recommended) The dialectic of utopian images of the future with in the idea of progress by Dennis R.Morgan

    

    (recommended) The dialectic of utopian images of the future with in the idea of progress by Dennis R.Morgan File PDF

    Completion

    Students must

    

    Mark as done
  • Select activity (recommended) Inclusive Design by Microsoft

    

    (recommended) Inclusive Design by Microsoft File PDF
  • Select activity (assignment) Service Concept deck

    

    (assignment) Service Concept deck File PDF
  • Select activity (assignment) Canvasses, Personas and Application Context

    

    (assignment) Canvasses, Personas and Application Context File PDF