26E04903 - IDBM Capstone: Global Virtual Teamwork, 16.04.2019-21.05.2019
This course space end date is set to 21.05.2019 Search Courses: 26E04903
PRE-ASSIGNMENT for Service/UX Design webinar
Completion requirements
Due: Thursday, 9 May 2019, 2:00 PM
Learning outcomes of this webinar:
- Understanding service design as a general concept, the connection between service design, UX design and service design thinking
- Understanding how to design a service
Pre-Assignment
Watch the video: TEDxHamburg - Joost Holthuis - "Service Design"
and come prepared to discuss
- What's the best and worst service design case you've experienced
- What're the most important elements for successful service design in your mind