TU-E4060 - Design & Innovation in Context D, Lecture, 4.11.2021-9.12.2021
This course space end date is set to 09.12.2021 Search Courses: TU-E4060
Journey Mapping Template
An insightful and structured way to "document" a journey - for example, in the current context creating "touchless" experiences is a priority - a journey map would be helpful in identifying the multitude of "touch points" in the journey. There is a wealth of potential opportunities nested in that concept :)
Image (JPEG)