![](https://mycourses.aalto.fi/pluginfile.php/1258274/course/overviewfiles/coffeecup.jpg)
Please note! Course description is confirmed for two academic years, which means that in general, e.g. Learning outcomes, assessment methods and key content stays unchanged. However, via course syllabus, it is possible to specify or change the course execution in each realization of the course, such as how the contact sessions are organized, assessment methods weighted or materials used.
LEARNING OUTCOMES
After the course, students will be
- familiar with the service design process and selected key tools
- able to deconstruct experiences and analyze related user data
- able to apply selected tools to design experiences based on identified needs
- design small scale experiments to test generated concepts
- take an active role in developing the communities they are involved in
Credits: 5
Schedule: 18.01.2021 - 29.03.2021
Teacher in charge (valid 01.08.2020-31.07.2022): Tua Björklund, Tua Björklund
Teacher in charge (applies in this implementation): Tua Björklund, Tua Björklund, Veera Kirjavainen
Contact information for the course (applies in this implementation):
CEFR level (applies in this implementation):
Language of instruction and studies (valid 01.08.2020-31.07.2022):
Teaching language: English
Languages of study attainment: English
CONTENT, ASSESSMENT AND WORKLOAD
Content
Valid 01.08.2020-31.07.2022:
In this interdisciplinary course, students will work to analyze and redesign Aalto student experiences using service design tools. The course is open to all Aalto bachelor level students, where the diverse perspectives are utilized in class. The majority of the course workload comes from applying the introduced tools between workshops.
Applies in this implementation:
You will work on your own project, but benefit from feedback from peer groups during the Monday afternoon online workshops. You get to choose the challenge you work on yourself.
Assessment Methods and Criteria
Valid 01.08.2020-31.07.2022:
Participation in workshops and quality and completion of assignments. The workshops are mandatory due to the in-class collaboration.
Workload
Valid 01.08.2020-31.07.2022:
Participation in collaborative workshops, related individual assignments and showcasing the experience redesign.
DETAILS
Substitutes for Courses
Valid 01.08.2020-31.07.2022:
Substitutes the previous AAN-C1003 Professional Development -course
Prerequisites
Valid 01.08.2020-31.07.2022:
None.
SDG: Sustainable Development Goals
4 Quality Education
9 Industry, Innovation and Infrastructure
FURTHER INFORMATION
Details on the schedule
Applies in this implementation:
Attendance to the online workshops Mondays 13.15-16.00 18.1.-29.3.2021 is mandatory., and you will need a few hours of time in-between sessions to work on your project. You can be absent twice without it affecting your grade.
There will be no class 22.2.2021 (the evaluation week of period III).