AAN-C1013 - Service design tools for creating change, 18.01.2021-29.03.2021

Topic outline

• Module 2: Reframing 1.2.-14.2.
  Learning goals

  Having explored ways of understanding people in change efforts in Module 1, we now begin exploring different potential interpretations of our analysis results and approaches to develop solutions. We’ll learn that questioning and analyzing our and others’ points of view, i.e., framing, both enables deeper understanding and opens up broader solution horizons, despite seemingly taking the design project backwards in progress.
  

  Tasks

  Pre-reading: Watch the video and read the case study before Workshop 2-1.
  

  Workshop 2-1: Mon 1.2. 13:15-16:00 in Zoom

  Application assignment: DL 7.2.

  Workshop 2-2: Mon 8.2. 13:15-16:00 in Zoom

  Reflection assignment: DL 14.2.

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    Application assignment - Framing: DL 7.2.

    Not available unless: You are a(n) Student
  • 

    Reflection assignment - Module 2: DL 14.2.

    Not available unless: You are a(n) Student