Topic outline

  • General

    This is the 25.8.2021 updated outline of the course. Please note that some changes to the detailed topics and/or cases are still possible. It is crucial to note that the delivery method of the course requires active participation in all of the lectures.

    Lecture

    Topics

    Book chapter(s)

    Case

    Simulation/Game

    Lecture 1. Tue 14.9.

    1. Process definitions…

    o   4Vs & ops performance objectives (short recap)

    o   Process types (short recap) & layout types

    o   Long-thin vs. short-fat

    o   Process mapping intro

    Krajewski et al. 1, 3

     

     

    ­­­Car wash: Balancing process capacity

    Lecture 2. Tue 21.9.

    2. Process design

    o   Process mapping/descriptions

    o   Value stream mapping

    o   Work design and measurement

    o   Cell production

    Krajewski et al. 4

    Cachon and Terwiesch 4

    Northwest Bank

     

    ARAPU

     

     

    -

    Lecture 3. Thu 23.9.

    2. Process design (continued)

    o   Pull-push boundary

    o   Theory of Constraints

     

    Krajewski et al. 8

    Cachon and Terwiesch 10

    Zara

    Push vs. Pull Production simulation

    Lecture 4. Tue 28.9.

    3. Distribution and logistics

    o   Little’s law

    o   EOQ

    o   Line balancing, waiting/Queuing lines

    o   Intro to Newsvendor

    Krajewski et al. 7

    Cachon and Terwiesch 2, 4

     

    Process Analytics tutorial (marked assignment, 5%)

     

    Lecture 5. Thu 30.9.

    3. Distribution and logistics (continued)

    o   Inventory management

    o   Newsvendor

     

     

     

    Krajewski et al. 9

    Cachon and Terwiesch 6

    LEGO: Consolidating Distribution

    Inventory Basics simulation

     

    Lecture 6. Tue 5.10.

    4. Process improvement methods

    o   Service process mapping and improvement

    o   Statistical process control

    o   Managing variability

    o   Buffering, pooling

    Cachon and Terwiesch 9

     

     

     

     

    System Utilization in Service Management (marked assignment, 5%)

     

    Lecture 7. Thu 7.10.

    4. Process improvement methods (continued)

     

     

     

     

     

     

     

     

     

     

                     

     

     

     

     

     

     

     

     

     

    Benihana

     

     

     

     

    Lecture 8. Tue 12.10.

     

    5. Sustainable Supply Chain Management (delivered by Assistant Professor Seongtae Kim)

     

    Krajewski et al. 13

    Cachon and Terwiesch 10

     

     

    Lecture 9. Thu 14.10.

    6. Lean operations

     

     

     

     

    Krajewski et al. 8

    Cachon and Terwiesch 10

     

     

    Alpro: Sustainable Soybean Supply Chain

    Multiple Server Queues simulation (marked assignment, 5%)

     

     

    Lecture 10. Tue 19.10.

    6. Lean operations (continued)

     

     

     

     

    Lean Manufacturing Initiatives at Boeing

     

    Covid-19 case by Misa Bakajic (no pre-readings for the case)

     

    Lecture 11. Thu 21.10.

    7. Supply flexibility vs. efficiency, demand analysis, forecasting, supply risk and resilience

     

     

    Krajewski et al. 14

    Cachon and Terwiesch 11, 12

     

    Global Supply Chain simulation (marked assignment, 5%)

    Exam Fri 29.10.

    Course examination will be on Friday 29.10. at 13.00-16.00, online