Topic outline

  • Welcome!

    Here, you will find all the information needed to complete this course. 

    Please note we have in-class and online sessions, no hybrid.

    Week 1 - ONLINE: Tue 12.9.23, Thu 14.9.23, both 15:15-18:00  - Design Challenge and Human Perspective 

    Week 2 - IN-CLASS: Tue 19.9.23 (IN-CLASS - Location: DELOITTE - U119), Thu 21.9.23 (IN-CLASS - Location:  Väre, M202 Ryhmäopetus), both 15:15-18:00 - Business and Technology Perspective. 

    Week 3 - NO CLASS:  Groups work independently on the service prototype 

    Week 4 - Service Prototyping and Validation. 
                     Tue 3.10.23 (IN-CLASS - Location: DELOITTE - U119) - 15:15-16:20 (Independent work) -     16:20-18:00 (Lecture)
                     Thu 5.10.23 (ONLINE - link below) - 15:15-16:30 (Independent work) - 16:30-18:00 (Lecture)

    Week 5 - Tue 10.10.23 - 15:15-18:00 - Pitch Preparation - (IN-CLASS Location: Väre, M202 Ryhmäopetus)
                     Thu 12.10.23 - 15:15-18:00     - Pitch Finalization and presentations (IN-CLASS Location: Väre, M202 Ryhmäopetus)

    Miro board: https://miro.com/app/board/uXjVMnGURG4=/?share_link_id=344056329548
    Link to the Online classes, ZOOM: https://aalto.zoom.us/j/61714863103?pwd=TG5KbWVPc1drZmdSc1doWXhTVkQ2UT09
    ZOOM and MIRO - Password: MUOC0141

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    More about the course

    In this course, you will get your hands-on Service Design practice and explore the idea of designing services that add value to specific life events. You and your team will create a service with the purpose of solving a challenge with the use of emerging technologies, this time AI multimodal models. 

    Students will work in multidisciplinary teams, mixing students from different schools, skills, demographics, degrees, and interests. Every week, we will advance in the creation of a Service Concept enabled by emerging technology:

    Week 1. Design Challenge and Human Perspective

    Week 2. Technology Perspective and Business Perspective

    Week 4. Service Prototyping and Validation

    Week 5. Final presentation

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    Evaluation

    Fail / Pass
    80% Attendance

    In this course, attendance is mandatory. The maximum number of absences is two sessions out of eight, and an assignment needs to be completed to compensate for the absence.  Please make sure that you have all the dates marked on your calendar!

    You are required to:

    • Completed assignments delivered on time 
    • Active participation in online and contact teaching sessions and group work
    • Group final presentation delivered on time