MARK-E0026 - Retail Futures: New business models, service systems, and customer experiences, Lecture, 28.2.2023-4.4.2023
This course space end date is set to 04.04.2023 Search Courses: MARK-E0026
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Topic outline
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Session #1 Context Folder
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Session #2 - Services and products Folder
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Session #3 - Future scenarios Folder
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Session #4 - Customer experiences, service system, business model Folder
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Session 5 - Service Innovation Triangle Folder
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Session #6 - making a case for the future Folder