The below schedule should be considered as tentative until after the first couple of lectures.

Lecture slides or other lecture materials will be linked into the topic of each lecture.

Date
 Topic DEADLINES Lecture
Mon 2.9.2024 Overview and motivation for the course.Essay assignment details: Goals, timeline.
   MPN, TF, HK
Mon 9.9.2024 Essay assignment details: Criteria, materials.
TF, MPN
Mon 16.9.2024 Write your essay (draft). Essay draft DL:
Sun 22.9		 No Lecture
Mon 23.9.2024 Essay workshop BYOE: bring your first full draft.
Finalize essay by Friday.		 Essay DL:
Fri 27.9.		 MPN, TF
Mon 30.9.2024 Field study kick-off:
-User Research
-CSI Planning
-Topics & Groups announced
 Peer-review DL:
Sun 6.10. 		MPN, TF, HK
Mon 7.10.2024 Peer-review-reviews. Field study.  Peer-review-review DL: Thu 10.10.
 No Lecture
Mon 14.10.2024 Field study. Processing user data.  Examination period
 No Lecture
Mon 21.10.2024
10:15-12:00
13:15-15:00
 Show me your data! Part1 (T2) & Part2 (T6)
Initial empiric data, pitching exercise.
Morning Order: 20, 15, 12, 3, 27, 7, 2, 17, 25
Afternoon Order: 26, 22, 21, 9, 1, 19, 8
 Group presentations in two sessions MPN, TF, HK
Wed 23.10.2024
12:15-14:00
 Show me your data! Part3 (T6)
Initial empiric data, pitching exercise.
Order: 16, 23, 6, 11, 10, 24, 4, 18, 5, 13, 14
 Group presentations in two sessions
 MPN, TF, HK
    Peer-review Rebuttal DL:
Friday 25.10.		  
Mon 28.10.2024 Overview of Service Design.
(Augment your user data)		   MPN, TF, HK
Mon 4.11.2024 User research & Qualitative analysis
(coding + categorization, affinity diagrams, mind maps)
MPN, TF
Wed 6.11.2024
12:15-14:00
 User research & Qualitative analysis Workshop
Start Recap in Learning Hub, T5, T6
 Deliverables by Wednesday 13.11.
 MPN, TF, HK
Mon 11.11.2024 Communicating results:
Personas, profiles, scenarios, task diagrams.
MPN, TF
Wed 13.11.2024
12:15-14:00
 Communicating results Workshop
Start Recap in Learning Hub, T5, T6
 Deliverables by Wednesday 20.11.
 MPN, TF, HK
Mon 18.11.2024 Stakeholder and Customer Journey mapping
MPN, TF, HK
Wed 20.11.2024
12:15-14:00
 Stakeholder and Customer Journey mapping Workshop
Start Recap in Learning Hub, T5, T6
 Deliverables by Wednesday 27.11.
 MPN, TF, HK
Mon 25.11.2024
10:15-12:00
13:15-15:00
 Pitching rehearsal, Part1 (T2) & Part2 (T6)
Morning Order: 21, 15, 1, 12, 5, 14, 17, 25
Afternoon Order: 10, 18, 20, 23, 9, 27, 19, 8, 24, 26
(Pitching to customers, if applicable)		 Pitching in three sessions MPN, TF, HK
Wed 27.11.2024
12:15-14:00

 Pitching rehearsal, Part3 (T6)
Order: 4, 16, 13, 6, 11, 7, 2, 3 , 22
(Pitching to customers, if applicable)		 Pitching in three sessions MPN, TF, HK
Mon 2.12.2024
10:15-12:00
13:15-15:00
 Final pitches, Part1 (T2) & Part2 (T6)
Morning Order: 10, 14, 5, 8, 25, 21, 7, 15
Afternoon Order: 18, 17, 26, 19, 20, 1, 24, 23, 22
 Pitching in three sessions MPN, TF, HK
Wed 4.12.2024
12:15-14:00
 Final pitches, Part3 (T3)
Order: 27, 4, 11, 3, 13, 16, 6, 2, 12, 9
 Examination period.
Pitching in three sessions 		MPN, TF, HK



Last modified: Saturday, 23 November 2024, 2:35 PM