CS-E4900 - User-Centered Methods for Product and Service Design D, Lecture, 2.9.2024-4.12.2024
Schedule
Suorituksen vaatimukset
The below schedule should be considered as tentative until after the first couple of lectures.
Lecture slides or other lecture materials will be linked into the topic of each lecture.
Date |
Topic | DEADLINES | Lecture |
Mon 2.9.2024 | Overview and motivation for the course.Essay assignment details: Goals, timeline. |
MPN, |
|
Mon 9.9.2024 | Essay assignment details: Criteria, materials. |
TF, MPN |
|
Mon 16.9.2024 | Write your essay (draft). | Essay draft DL: Sun 22.9 |
No Lecture |
Mon 23.9.2024 | Essay workshop BYOE: bring your first full draft. Finalize essay by Friday. |
Essay DL: Fri 27.9. |
MPN, TF |
Mon 30.9.2024 | Field study kick-off: -User Research -CSI Planning -Topics & Groups announced |
Peer-review DL:
Sun 6.10. |
MPN, TF, HK |
Mon 7.10.2024 | Peer-review-reviews. Field study. | Peer-review-review DL:
Thu 10.10. |
No Lecture |
Mon 14.10.2024 | Field study. Processing user data. | Examination period |
No Lecture |
Mon 21.10.2024 10:15-12:00 13:15-15:00 |
Show me your data! Part1 (T2) & Part2 (T6) Initial empiric data, pitching exercise. Morning Order: 20, 15, 12, 3, 27, 7, 2, 17, 25 Afternoon Order: 26, 22, 21, 9, 1, 19, 8 |
Group presentations in two sessions | MPN, TF, HK |
Wed 23.10.2024 12:15-14:00 |
Show me your data! Part3 (T6) Initial empiric data, pitching exercise. Order: 16, 23, 6, 11, 10, 24, 4, 18, 5, 13, 14 |
Group presentations in two sessions |
MPN, TF, HK |
Peer-review Rebuttal DL: Friday 25.10. |
|||
Mon 28.10.2024 | Overview of Service Design. (Augment your user data) |
MPN, TF, HK |
|
Mon 4.11.2024 | User research & Qualitative analysis
(coding + categorization, affinity diagrams, mind maps) |
MPN, TF |
|
Wed 6.11.2024 12:15-14:00 |
User research & Qualitative analysis Workshop Start Recap in Learning Hub, T5, T6 |
Deliverables by Wednesday 13.11. |
MPN, TF, HK |
Mon 11.11.2024 | Communicating results:
Personas, profiles, scenarios, task diagrams. |
MPN, TF |
|
Wed 13.11.2024 12:15-14:00 |
Communicating results Workshop Start Recap in Learning Hub, T5, T6 |
Deliverables by Wednesday 20.11. |
MPN, TF, HK |
Mon 18.11.2024 | Stakeholder and Customer Journey mapping |
MPN, TF, HK |
|
Wed 20.11.2024 12:15-14:00 |
Stakeholder and Customer Journey mapping Workshop Start Recap in Learning Hub, T5, T6 |
Deliverables by Wednesday 27.11. |
MPN, TF, HK |
Mon 25.11.2024 10:15-12:00 13:15-15:00 |
Pitching rehearsal, Part1 (T2) & Part2 (T6) Morning Order: 21, 15, 1, 12, 5, 14, 17, 25 Afternoon Order: 10, 18, 20, 23, 9, 27, 19, 8, 24, 26 (Pitching to customers, if applicable) |
Pitching in three sessions | MPN, TF, HK |
Wed 27.11.2024 12:15-14:00 |
Pitching rehearsal, Part3 (T6) Order: 4, 16, 13, 6, 11, 7, 2, 3 , 22 (Pitching to customers, if applicable) |
Pitching in three sessions | MPN, TF, HK |
Mon 2.12.2024 10:15-12:00 13:15-15:00 |
Final pitches, Part1 (T2) & Part2 (T6) Morning Order: 10, 14, 5, 8, 25, 21, 7, 15 Afternoon Order: 18, 17, 26, 19, 20, 1, 24, 23, 22 |
Pitching in three sessions | MPN, TF, HK |
Wed 4.12.2024 12:15-14:00 |
Final pitches, Part3 (T3) Order: 27, 4, 11, 3, 13, 16, 6, 2, 12, 9 |
Examination period.
Pitching in three sessions |
MPN, TF, HK |
Viimeksi muutettu: lauantaina 23. marraskuuta 2024, 14.35